Job Description

Vice President of Human Resources

Full Time

Salary: 150,000 /Annually

People , Incorporated is a human service Agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community. Let People, Incorporated be Your Path to Opportunity!

The Vice President of Human Resources directs and oversees People Incorporated’s Human Resources (HR) department while leading HR practices and objectives that provide an employee-oriented, high-performance culture that emphasizes the empowerment, quality, and productivity, along with the recruitment and ongoing development, of a superior workforce – all while upholding the Agency’s mission, strategic plan, standards, and goal attainment.

The Vice President of HR oversees training and staff development programs while analyzing training needs to develop new training programs or modify and improve existing programs. This role establishes and maintains workplace culture by demonstrating the highest level of standards as defined by People Incorporated’s mission while working with all levels of management to assess training needs for staff skill- and knowledge-building, professional development, and career path plans. Further, this position acts as consultant for setting goals and/or development and succession plans for staff.

The Vice President of HR also coordinates implementation of program services and their respective policies and procedures according to federal and state laws and regulations. This leadership position serves as a member of People Incorporated’s Administrative Management Team, while assisting and advising Agency program managers on Human Resources issues. The Vice President of HR facilitates activities that enhance employee retention and aligns their work efforts with a strong focus on the Agency mission and core values to guide long-term planning. These actions permeate every aspect of People Incorporated’s daily activities to ensure the Agency’s continued success and growth.

ESSENTIAL FUNCTIONS:

• Provide strategic leadership and oversight for all Human Resources functions, ensuring alignment with the Agency's mission, strategic plan, and organizational goals
• Serve as a trusted advisor to the President & CEO, executive leadership team, and managers on all Human Resources matters
• Develop, implement, and evaluate HR strategies, policies, and initiatives that support organizational growth and operational excellence
• Foster a positive, inclusive, and employee-centered workplace culture that promotes engagement, accountability, and cultural acceptance
• Lead succession planning efforts and workforce planning to ensure organizational sustainability
• Direct Agency-wide recruitment, hiring, onboarding, and retention strategies
• Develop innovative recruitment initiatives to attract qualified candidates in a competitive labor market
• Monitor workforce trends, turnover, vacancy rates, and staffing metrics, implementing strategies to improve retention
• Oversee employment branding and recruitment marketing initiatives
• Provide guidance and consultation to leadership regarding employee relations, disciplinary actions, investigations, conflict resolution, and performance management
• Lead complex workplace investigations and recommend appropriate corrective actions
• Ensure consistent application of Agency policies and employment practices
• Promote positive employee engagement through recognition, communication, and employee satisfaction initiatives
• Oversee administration of employee compensation, benefits, leave programs, workers' compensation, unemployment, and HRIS systems
• Ensure compliance with the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Fair Labor Standards Act (FLSA), Massachusetts Paid Family and Medical Leave (PFML), COBRA, HIPAA, and other applicable employment laws
• Recommend compensation strategies that support recruitment, retention, and internal equity
• Oversee annual benefits renewal, open enrollment, and vendor relationships
• Direct leadership development, employee training, orientation, and continuing education initiatives
• Assess organizational training needs and develop learning opportunities to strengthen employee performance
• Coach managers on employee development, performance management, and leadership effectiveness
• Develop succession plans and career development pathways
• Ensure Agency compliance with all federal, state, and local employment laws, regulations, licensing standards, and accreditation requirements
• Oversee HR-specific activities through audits of personnel files, I-9 documentation, licensure, mandatory training, background checks, and employment records
• Oversee Quality Assurance-specific activities through audits of programs based on program regulations, program policy, and Agency policy
• Lead continuous quality improvement initiatives within Human Resources by evaluating processes, implementing best practices, and leveraging data to improve service delivery and employee experience
• Monitor HR metrics and key performance indicators to identify trends and recommend continuous quality improvement initiatives
• Develop, review, and update HR policies and procedures to ensure legal compliance and operational effectiveness
• Coordinate responses to employment-related audits, investigations, and regulatory inquiries
• Develop and manage the Human Resources department’s budget
• Monitor departmental expenditures and recommend cost-effective solutions while maintaining quality services
• Manage contracts and relationships with benefit providers, consultants, legal counsel, and other HR vendors
• Assume responsibility for the work related to the Agency’s retirement plan specific to withdrawals and remittance
• Manage EEO compliance and complete and submit yearly EEO-1 reporting
• Recruit, supervise, mentor, and evaluate Human Resources staff
• Establish departmental goals, monitor performance, and promote professional growth
• Foster collaboration across departments while maintaining exceptional communication and professional interaction with employees and managers
• Attend meetings, trainings, and professional development as required
• Maintain all program and Agency required trainings
• Perform other duties as assigned by management

QUALIFICATION REQUIREMENTS:

• Master’s degree in human resources management and 10 years of experience, with 3 years in a supervisory role; or an appropriate combination of education and experience
• Knowledge of federal and Massachusetts state laws governing employment
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point)
• Proven ability to handle confidential information with discretion
• Skill in administration and/or supervision
• Skill in organization, prioritization, and working independently
• Ability to serve as a role model and a leader within the Agency and its community
• Ability to respond to department emergencies
• Ability to communicate and work with others cooperatively
• Ability to multi-task
• Qualifying criminal background check(s), driving record, and a valid driver’s license are required.

Why join our Team?

Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities.

At People Incorporated you will find a path to endless opportunities and a rewarding career! We offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth as well as industry-leading wages and a comprehensive benefit package that includes:

**For employees working in benefit eligible positions only**

• Tuition Assistance Program
• 4 weeks accrued paid time off
• 11 paid holidays annually
• Health Insurance
• Dental Insurance
• 403(b) savings plan
• Wellness Activities and initiatives
• Select employee discounts through LifeMart
• FSA
• Employee Assistance Program
• FREE Life and Long-term Disability Insurance
• Short-term Disability Insurance

Join us! #peoplewithapurpose

People Incorporated is committed to fostering a respectful and supportive work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce are key to the success of our agency. We strive to create a workplace where employees feel supported, appreciated, and motivated to grow.

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