Job Description

EXL Health is seeking a dynamic Vice President, Life Sciences Sales Leader to join our fast growing Life Sciences industry team. This role will lead the sales activities across the industry to help our clients transform how they discover, develop, manufacture, and commercialize therapies. This highly strategic, client-facing role will focus on developing relationships, creating pipeline, and closing deals focused on helping our biopharma, biotech, and medtech clients solve their most complex business challenges.

Driving Life Sciences Growth:

• Lead strategic sales across the industry, engaging senior executives—particularly Heads of IT, Data, Finance, R&D, Supply Chain, and Commercial.
• Identify and influence key decision-makers across front, middle and back office functions to promote EXL’s Life Sciences analytics, digital, and AI-driven solutions.
• Achieve an annual growth rate of at least 30% across the industry, while maintaining a gross margin above 40%.

Strategic Account Expansion:

• Develop and execute multi-year growth strategies focused on expanding EXL’s Life Sciences portfolio across named accounts.
• Uncover opportunities to extend services into new operational and research domains, including both competitive and sole-source deals.
• Collaborate closely with Account, Delivery, and Product teams to cross-sell and up-sell within client organizations.

Solutioning & Customization:

• Translate client pain points across R&D, regulatory, commercial, supply chain, and patient support into tailored technical and data solutions.
• Partner with EXL’s Product, Data Science, and Life Sciences Solutioning teams to co-create customized offerings.
• Lead solution design and contract negotiations, ensuring alignment on scope, deliverables, and commercial terms.

Account Leadership and Relationship Management:

• Serve as the strategic advisor and relationship owner for C-suite and functional leaders within client organizations.
• Map client strategic priorities, represent their perspective within EXL, and ensure alignment with EXL’s strategic roadmap.
• Participate in Monthly and Quarterly Business Reviews, emphasizing performance, innovation, and growth.
• Maintain detailed oversight of revenue, profitability, forecasts, and client satisfaction metrics.

Performance, Deal Origination, and Growth Leadership:

• Maintain a balanced pipeline of new opportunities across EXL solution set.
• Articulate business impact and measurable value realized by clients through EXL partnerships.
• Stay ahead of competitive dynamics in client accounts with clear differentiation strategies.
• Serve as an escalation point for client concerns and handle amendments or renewals of Statements of Work (SOWs).

Leadership and Team Development:

• Mentor and inspire client-facing teams to think strategically and deliver measurable business outcomes.
• Collaborate with peer leaders across EXL’s Strategic Client and Delivery teams to ensure seamless execution and long-term partnership success.

• 15+ years of Life Sciences industry experience in strategic sales, account management, or business development, with at least 5 years in leadership roles.
• Deep understanding of the pharmaceutical and/or medtech value chain—including R&D, supply chain and commercial.
• Demonstrated success in selling technology, analytics, digital transformation, data management, and/or BPO services to enterprise clients.
• Proven ability to engage with senior client stakeholders and communicate complex technical concepts in clear business terms.
• Strong record of originating new business opportunities in large, global Life Sciences organizations.
• Excellent communication and executive presentation capabilities.
• Bachelor’s degree required; advanced degree in life sciences, business, or healthcare management strongly preferred.