Job Description

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Role Purpose

The Vice President, Leasing & Tenant Engagement is responsible for maximizing occupancy, rental income, and long-term value of UOB-owned commercial spaces and divestment of non-core properties.

The role supports leasing strategy, tenant acquisition, lease negotiations, tenant retention, and engagement initiatives to deliver sustainable commercial outcomes while enhancing tenant satisfaction and positioning UOB Plaza as a premier business destination.

The incumbent will serve as the primary relationship lead for tenants, prospective occupiers, leasing agents, and internal stakeholders, ensuring high occupancy levels, strong tenant loyalty, and a vibrant tenant community.

Key Responsibilities

Leasing Strategy & Commercial Performance

• Develop and execute leasing strategies to maximize occupancy and rental performance across UOB-owned spaces including UOB Plaza 1 and UOB Plaza 2.
• Identify and pursue leasing opportunities through proactive engagement with prospective tenants, brokers, and corporate occupiers.
• Lead lease negotiations, renewals, expansions, relocations, and terminations to achieve optimal commercial outcomes.
• Drive leasing pipeline management and track occupancy performance against agreed targets.
• Conduct market intelligence, rental benchmarking, and competitor analysis to ensure competitive positioning within the CBD office market.
• Prepare leasing proposals, business cases, and financial analyses for management approval.
• Recommend pricing, lease structures, incentives, and commercial terms to enhance leasing competitiveness and profitability.
• Develop strategies to increase asset attractiveness and marketability.

Tenant Relationship Management

• Serve as the primary relationship manager for all tenants occupying UOB-owned spaces.
• Establish and maintain strong relationships with key tenant decision-makers and senior representatives.
• Conduct regular tenant engagement sessions to understand business needs, future growth requirements, and workplace expectations.
• Develop tenant retention programs aimed at improving lease renewal rates and long-term occupancy.
• Act as the escalation point for strategic tenant matters and commercial discussions.
• Partner with internal stakeholders to address tenant concerns and enhance overall tenant experience.

Occupancy & Retention Management

• Drive portfolio occupancy performance through proactive lease renewals and retention strategies.
• Identify at-risk tenants and establish engagement plans to improve renewal outcomes.
• Monitor lease expiry profiles and develop forward-looking leasing plans to minimize vacancy risks.
• Maintain strong visibility of market demand, tenant movement trends, and emerging sector opportunities.
• Develop strategic attraction plans targeting high-quality tenants aligned with the prestige of UOB Plaza.

Stakeholder Management

• Build strong partnerships with property consultants, leasing agencies, brokers, and occupier representatives.
• Collaborate closely with Legal, Finance, Facilities Management, Procurement, Marketing, and Corporate Communications teams to support leasing and tenant engagement objectives.
• Present leasing performance, occupancy trends, tenant insights, and strategic recommendations to senior management.
• Represent UOB in leasing discussions, industry engagements, and tenant relationship forums.

Portfolio Reporting & Governance

• Monitor key leasing metrics including occupancy rates, lease renewals, rental income, tenant retention, and leasing pipeline performance.
• Develop regular management reporting and portfolio dashboards.
• Ensure lease administration activities comply with internal governance requirements and approval frameworks.
• Maintain accurate tenant data, lease records, and occupancy information.

Tenant Engagement & Community Building

• Develop and implement a structured tenant engagement strategy for UOB (as appropriate).
• Foster a strong tenant community through networking events, wellness programs, business engagement activities, and tenant appreciation initiatives.
• Identify opportunities to create value-added experiences for tenants beyond the physical workspace.
• Gather tenant feedback through surveys, focus groups, and regular engagement sessions.
• Monitor tenant satisfaction levels and implement continuous improvement initiatives.
• Promote UOB Plaza as a preferred workplace destination through meaningful tenant-centric programs and activities.
• Collaborate with internal business units to explore opportunities for banking, wealth, sustainability, and business networking engagements with tenants.

Leadership Responsibilities

• Lead and develop leasing and tenant engagement teams.
• Establish a customer-centric culture focused on service excellence and relationship management.
• Drive collaboration across multiple stakeholder groups to deliver superior tenant outcomes.
• Build organizational capability in leasing, customer experience, and tenant relationship management.

Qualifications & Experience

• Degree in Real Estate, Estate Management, Business Administration, Marketing, Finance, or a related discipline.
• Minimum 12-15 years of experience in commercial leasing, asset management, landlord representation, tenant relations, or corporate real estate.
• Proven track record in leasing Grade A office developments and managing key tenant relationships.
• Strong commercial negotiation skills with demonstrated success in occupancy growth and tenant retention.
• Experience engaging senior corporate decision-makers and C-suite stakeholders.
• Strong knowledge of Singapore office leasing market dynamics and tenant expectations within premium commercial developments.

Key Competencies

Commercial Leadership

• Leasing strategy
• Revenue optimization
• Market analysis
• Negotiation and deal structuring

Relationship Management

• Executive stakeholder engagement
• Tenant relationship management
• Client experience management
• Partnership development

Strategic Thinking

• Occupancy planning
• Portfolio optimization
• Market positioning
• Customer-centric strategy

Communication & Influence

• Executive presentation skills
• Negotiation and influencing
• Conflict resolution
• Stakeholder management

Key Success Measures

• Portfolio occupancy rate.
• Lease renewal and tenant retention rates.
• Rental revenue growth.
• Leasing pipeline conversion rate.
• Average vacancy period.
• Tenant satisfaction and engagement scores.
• Number and quality of tenant engagement initiatives delivered.
• Tenant referrals and repeat leasing opportunities.
• Achievement of annual leasing and revenue targets.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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