Job Description

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

Taking on the role of Associate Director, Institutional Client Group Coverage (ICG) with our Corporate & Institutional Banking business, you will work closely with a Director to deliver on the business’ ambitious five year growth strategy, supporting the growth of the business while managing an existing, strategically important portfolio of inbound and domestic clients across banks, securities houses and diversified financial institutions. Your focus will be on maintaining strong client engagement, working closely with product colleagues to deliver a high-quality service, while developing a deep understanding of clients’ business requirements to identify new opportunities.

This is an exciting high-profile role, which will provide exposure to senior executives across the bank both locally and globally. Joining the ICG business, you will be part of a team with a strong client service orientation, with a focus of acting on client feedback to become the trusted client support across our full suite of products. With exposure to HSBC’s global network, the career opportunities are endless.

Your main responsibilities will include:

• Managing an existing portfolio of inbound and domestic clients across banks, securities houses and diversified financials. This includes maintaining engagement with the clients, working with product colleagues to provide a high quality of service as well as exploring new opportunities and business requirements.
• Working with team leadership to continually assess and redefine the strategy for ICG to grow our business in the Institutional space across Australia and New Zealand.
• Analysing and meeting revenue and return targets via in depth ongoing analysis of products contributing to the revenues for each client and understanding the importance of driving ancillary revenues whenever we need to utilise balance sheet for our clients.
• Driving the right behaviors around recording activities and managing data related to client engagement, revenues and balance sheet usage across our client book.
• Collaborating with management, product owners and colleagues locally and globally to drive the best outcomes for all stakeholders.
• Driving professional and career development of less experienced team members, equipping them to build client relationships and product expertise, supervising activities across client engagement and portfolio management.
• Promoting a strong speak-up culture, including identification and management of business risks.

To be successful in this role you will need:

• Substantial relevant experience in Institutional banking either in Coverage or Product.
• A thorough product understanding across securities services, transactional banking and trade finance is required. In addition, experience with correspondant banking clients is essential. including how to assess, monitor and manage the relevant risks of these clients.
• Ability to adapt to the nuances and requirements of each, to understand their pain points and position HSBC as a solution provider.
• Proven ability to develop substantial business across a full range of products and consistently meet and exceed client expectations through superior service, identifying cross sell and business growth opportunities.
• Extensive knowledge of the financial services industry and exposure to global markets and the impacting regulatory environment.
• Ability to develop idea generation across a full range of products, consistently meeting and exceeding client expectations through superior service, identifying cross sell and business growth opportunities.
• Strong communication skills, both verbally and in writing with a variety of audiences, enabling you to build effective relationships and exercise influence both internally and externally.
• A track record of building & developing successful long term client relationships including with key decision makers, developing a multi dimensational strategic dialogue.
• Strong knowledge of the financial services industry and exposure to global markets and the impacting regulatory environment.
• Strong portfolio management skills with the ability to work to tight deadlines.
• Advanced understanding of risk management and risk mitigation.
• Tertiary qualifications in a relevant discipline.

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can show they currently have unrestricted work rights in Australia without limitations.

As an HSBC employee in Australia, you will have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, free salary continuance insurance, share match equity scheme, enhanced parental pay and leave offering, subsidised financial products and services, bonus leave days and wellness programmes including discounted gym memberships.

HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non-HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.