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Job Purpose:
The role is responsible in the development and implementation of sound policies and procedures on Industrial Relations and its related matters, while ensuring compliance with policies and procedures.
Key Responsibilities:
Implement proper Industrial Relations policies & procedures via compliance to the established guidelines and statutory legislations.
Institute disciplinary action in accordance to the Terms and Conditions of Employment, Collective Agreements and Labour Law Requirements.
Manage staff disciplinary issues including conduct investigation/fact finding into cases of discipline and grievance, handling domestic inquiries, Disciplinary Committee related matter.
Ensure that principle of natural justice is adhered to when initiating disciplinary action/conduct investigations.
Manage the statistical reporting of IR for Consequence Management Reporting
Liaise with panel solicitors with respect to Industrial Court cases.
Review and manage the end-to-end process of Performance Improvement Programme and to ensure a systematic approach to managing staff performance for the Bank.
Keep abreast with the latest development in Industrial Relations.
Other ad-hoc duties assigned by the Head of Group Industrial Relations & People Governance.
Job Requirements
Bachelor's Degree in Law, Human Resource Management, or equivalent qualifications.
Knowledge in Disciplinary Procedure,Collective Agreementand relevant acts including Employment Act, Industrial Relations Act and Trade Union Act.
Experience managing union relationships, including engaging with union representatives, handling grievances, and preparing for collective bargaining.

Incorporated on 23 October 1975, AFFIN Group proudly commemorates its 50th anniversary in 2025—a milestone reflecting five decades of steadfast dedication to growth, innovation, and financial excellence, aligned with its vision to be the Most Creative and Innovative Financial Company in Malaysia.
Affin Bank Berhad (“AFFIN BANK”) 197501003274 (25046-T) operates as the financial holding entity of Affin Islamic Bank Berhad (“AFFIN ISLAMIC”) 200501027372 (709506-V), Affin Hwang Investment Bank Berhad (“AFFIN HWANG”) 197301000792 (14389-U), Affin Moneybrokers Sdn Bhd (106666-U). Generali Insurance Malaysia Berhad and Generali Life Insurance Malaysia Berhad are affiliated companies of Affin Bank Berhad.
AFFIN Group provides an array of financial products and services catering to individual, enterprise, commercial, and corporate clients. The focus market segments are categorised under essential business units such as Community Banking, Enterprise Banking, Corporate Banking, Treasury, and Investment Banking. For more information, please visit https://www.affingroup.com.
AFFIN BANK and AFFIN ISLAMIC are members of PIDM.