Job Description

About World Business Lenders

• World Business Lenders (WBL) is a privately held portfolio lender specializing in real estate-secured business loans and providing access to capital for under-served businesses that lack traditional funding options. Founded in 2011, WBL is majority institutionally owned and a best-in-class specialty finance servicer and default manager. WBL has a fully remote, multinational workforce of ~200 and a proven, seasoned leadership team consisting of several USMA graduates and former Army Officers.
• Typically, the work schedule is from 9:00 AM to 6:00 PM Eastern Time, Monday through Friday, though additional hours may be required based on business needs.

Position Overview

• The Vice President - Head of Lending Operations is responsible for leading and overseeing WBL's end-to-end lending operations, beginning with the initial intake and structuring of a loan opportunity and continuing through processing, title review, closing, and funding readiness.
• This executive will provide unified leadership across Credit Structuring and Intake, Pipeline and Processing, Title, and Closing. The Head of Lending Operations will ensure that loan opportunities move through the pipeline efficiently, accurately, and consistently while meeting WBL's credit, documentation, service, and operational standards.
• The position requires a hands-on, execution-focused leader who can manage day-to-day loan operations while also designing scalable processes, establishing clear accountability, developing team members, and improving coordination among Sales, Underwriting, Legal, Finance, Information Operations, and other stakeholders.

What You'll Be Doing (Core Responsibilities)

• Lending Operations Leadership
• Credit Structuring and Intake
• Pipeline and Processing
• Title Operations
• Closing Operations
• Process Improvement and Operational Controls
• Cross-Functional Partnership
• Team Leadership and Development

Performance Measures

Performance will be evaluated using quantitative and qualitative measures that may include:

• Loan intake and initial-review turnaround time
• Submission completeness and quality
• Accuracy and consistency of credit recommendations
• Pipeline aging and file progression
• Processing and closing cycle times
• Percentage of loans closing by the established target date
• Submission-to-closing and approval-to-closing conversion rates
• Volume and age of outstanding conditions
• Title-clearance turnaround time
• Closing accuracy and funding readiness
• Frequency and severity of operational errors or exceptions
• Accuracy and completeness of pipeline and system data
• Responsiveness to internal and external stakeholders
• Effectiveness of escalation and issue resolution
• Team productivity, capacity, development, and retention
• Implementation and adoption of process improvements and standard operating procedures

Requirements

Education

• Bachelor's degree in business, finance, real estate, operations, or a related discipline; an advanced degree is preferred.

Required Experience:

• Direct experience working within a Non-QM mortgage company is strongly preferred.
• Significant progressive experience in lending operations, commercial real estate lending, mortgage banking, private lending, or a related financial-services environment.
• Demonstrated leadership experience overseeing multiple lending functions or an end-to-end loan operations platform.
• Strong working knowledge of loan intake, credit structuring, processing, title, closing, loan documentation, and funding preparation.
• Experience managing complex loan pipelines and resolving issues involving borrowers, collateral, title, documentation, approvals, and closing requirements.
• Demonstrated ability to design and implement operating procedures, performance standards, controls, and scalable workflows.
• Experience leading managers and geographically distributed or international teams is preferred.
• Strong analytical skills and the ability to use operational data to identify risks, assess performance, and drive decisions.
• Experience working with loan-origination systems, workflow-management platforms, reporting tools, and process automation.
• Strong written and verbal communication skills, including the ability to communicate effectively with executive leadership.
• Ability to operate effectively in a fast-paced, high-volume environment with changing priorities and time-sensitive transactions.

Leadership Competencies

• End-to-end operational ownership
• Executive judgment and decision-making
• Urgency and disciplined execution
• Process design and continuous improvement
• Team leadership and accountability
• Cross-functional collaboration
• Risk identification and escalation
• Strong organizational and prioritization skills
• Data-driven performance management
• Clear and effective communication
• Attention to detail
• Adaptability and problem-solving
• Client and stakeholder service orientation

Benefits

What We Offer

💰 Compensation includes a base salary of up to $125,000, depending on the candidate’s experience and background.

• Plus incentive compensation eligibility (equity and deferred cash bonus), based on level and company policy.

🏖️ Benefits include medical, dental, vision, life, and disability coverage; a 401(k) with company match; and paid holidays and paid time off (PTO).

🌍 Work Environment: Fully remote work environment, with occasional travel for leadership offsites/corporate events.

Ready to Apply?

If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply