Job Description

Role Purpose

The VP, Head of Commercial Operations is a senior leadership role in the Europe & International Commercial organization, responsible for building the operating backbone that enables disciplined execution, stronger performance visibility, AI-enabled efficiency and scalable growth across markets, franchises and commercial models. As the business scales, the role is expected to expand in scope and impact, creating the platform for broader commercial operations leadership across distribution and trade, analytics and insights, demand planning, customer engagement infrastructure, AI-driven business enablement and go-to-market execution.

Ideal Candidate embraces Azurity Values

The ideal candidate will bring the leadership maturity, commercial judgment and operating discipline required to scale a high-performing Europe & International business while modeling Azurity’s BOLD values in day-to-day execution.

• Break From Convention: Challenges legacy ways of working, embraces practical AI innovation and builds smarter, more efficient operating models.
• Operate With Purpose: Focuses teams on the priorities that matter most for patients, customers, growth and regional performance.
• Lead Through Collaboration: Connects CBEs, Regional Commercial Leads and enabling functions with clarity, transparency and shared accountability.
• Deliver What Matters: Turns strategy into execution, improves visibility and drives measurable busi-ness impact across base business and growth priorities.

Strategic Context

• Azurity Europe & International is shifting to a franchise-led model across Oncology, Core Brands, ARGO and CNS.
• CBEs own franchise strategy, brand strategy, portfolio priorities and launch sequencing.
• Regional Commercial Leads own market P&L, business planning and in-year execution.
• Commercial Operations is the horizontal backbone for performance management, KPI discipline, decision support, demand planning, customer engagement infrastructure and partner operations.
• Initial priorities include operational go-to-market support (scalable GTM assessment) across franchises.

The VP leads Commercial Operations across Europe and International Markets, with accountability for the operating system that connects analytics, performance management, distribution and trade, demand planning support, CRM / customer engagement infrastructure and go-to-market assessment. A core accountability is to define the framework for how Azurity evaluates direct, distributor, hybrid or future-expansion models by market and product.

The role aligns CBEs, Regional Commercial Leads and enabling functions while maintaining clear ownership boundaries: CBEs own franchise and brand strategy; Regional Commercial Leads own market P&L and in-year execution; Commercial Operations owns the operating rhythm, execution visibility and decision support.

Key Responsibilities

Commercial Operations Leadership

• Lead Commercial Operations as the execution backbone for Europe & International.
• Set the operating rhythm across governance, KPIs, executive reporting and performance reviews.
• Align CBEs, Regional Commercial Leads and enabling functions around priorities, milestones and ac-countability.
• Drive execution discipline through risk visibility, corrective actions and escalation routes.

Analytics, Performance and Brand Integration

• Lead decision support and analytics across direct and partner-led markets.
• Own performance insights that support faster, evidence-based decisions. · Champion practical AI innovation to improve business efficiency, insight generation, reporting automation and decision support.
• Lead Brand Performance Assessments, surfacing risks, opportunities and corrective actions. · Quantify growth opportunities with CBEs and Regional Commercial Leads.

Go-to-Market Assessment and Market Prioritization

• Build the GTM assessment framework for direct, distributor, hybrid and future-expansion models. · Assess market attractiveness, access, regulatory path, channel needs, partner capability and time-to-value.
• Translate approved priorities into operating plans, capability needs and investment implications.
• Prepare decision papers and market prioritization roadmaps.

Franchise Operating Support

• Act as Commercial Operations partner to CBEs across ONCO, CORE, ARGO and CNS.
• Convert franchise priorities into operating inputs, readiness tracking and execution milestones.
• Support Oncology and CORE priorities, including Nildanzy, lenalidomide, Contrave and Mysimba.
• Clarify operational handoffs between CBEs, Regional Commercial Leads and enabling functions.

Distribution & Trade Leadership

• Lead Distribution & Trade operations across Europe & International.
• Oversee distributor governance, customer service performance, order flow and issue escalation.
• Partner with Supply Chain, Finance, Quality and Regional Commercial Leads on supply, inventory, demand and scorecards.

Demand Planning, Forecasting and S&OP Support

• Drive demand-plan submission, alignment, reconciliation and optimization.
• Align assumptions with Finance, Supply Chain, Regional Commercial Leads and CBEs.
• Improve forecast quality through rolling forecasts, partner plans, inventory visibility and sale-in / sale-out insight.

Customer Engagement and Commercial Excellence

• Define the customer engagement model for International and Europe.
• Define EU/INTL CRM, reporting and digital engagement capabilities.
• Support GTM model improvement, targeting, resource planning and commercial excellence initiatives.

Portfolio Expansion Support

• Support BD&L, licensing, acquisition and portfolio expansion opportunities.
• Assess operational readiness, launch feasibility, distribution needs and partner implications.
• Build repeatable tools for opportunity, integration and partner assessment.

Major Decision Rights

• Define the GTM assessment framework and market model classification.
• Provide operational implications for market prioritization, launch sequencing and resource needs.
• Own the performance reporting structure and executive review cadence.
• Define KPIs for performance, launch readiness, distributor performance, customer service and CRM adoption.
• Approve analytics approaches for decision support and opportunity quantification.
• Recommend distributor governance, onboarding standards and escalation routes.

Market Model Classification

• Direct: operational needs and control requirements support Azurity infrastructure.
• Distributor: local reach, complexity or scale favor a qualified partner.
• Hybrid: Azurity retains selected oversight while a partner executes defined activities.
• Monitor: defer until access, regulatory, partner, supply, investment or competitive conditions improve.

Portfolio Priorities

ARGO Brands: Duaklir/Brimica, Eklira/Bretaris

• ARGO = Anti-infectives, Respiratory, Gastro-intestinal, Ophthalmology
• Treat ARGO as a core base-business priority and key driver of regional performance.
• Embed ARGO into the commercial cadence, KPI reporting and demand planning process. · Strengthen performance visibility across markets, partners, demand, inventory and execution risks.
• Support distributor governance, customer service, supply continuity and issue escalation for ARGO markets.
• Align CBEs and Regional Commercial Leads on operating priorities, forecast assumptions and corrective actions.

CORE Brands: Contrave / Mysimba

• CORE = Cardiovascular, Obesity, Renal, Endocrinology
• Assess operational needs for Core Brand priorities.
• Evaluate direct, partner and hybrid improvement options.
• Map distributor footprint, partner performance, contracts, inventory, supply and commercial risks.
• Integrate Contrave / Mysimba into cadence, reporting, demand planning and distributor governance.

ONCO Brands: Nildanzy / Lenalidomide

• ONCO = Oncology, Hematology
• Define direct, partner or hybrid execution needs.
• Support launch A3 inputs, milestones, readiness tracking and KPI visibility.
• Identify access, hospital, formulary, stakeholder, field-force and distribution inputs.
• Assess operational requirements for UK, Europe and selected International opportunities.

Success Measures

• Clear direct, distributor, hybrid or monitor recommendations in place.
• Operating plans aligned to CBE and Regional Commercial Lead priorities.
• GTM framework implemented for priority Oncology and CORE markets.
• Improved forecast quality, demand discipline and assumption transparency.
• Performance reporting and KPI governance embedded into the commercial rhythm.
• Stronger distributor governance, customer service performance and issue resolution.
• Commercial Operations recognized as a driver of visibility, discipline and execution quality.

Leadership Expectations

• Operate with clarity, pace and accountability.
• Lead with enterprise mindset and clear ownership boundaries.
• Collaborate with CBEs, Regional Commercial Leads and enabling functions.
• Build a high-performing Commercial Operations, Analytics, Distribution & Trade team.
• Model Azurity BOLD values: Break From Convention, Operate With Purpose, Lead Through Collaboration and Deliver What Matters.

Qualifications and Experience Education

• Bachelor’s degree in business, Life Sciences, Pharmacy, Economics, Analytics, Supply Chain, Marketing or related field required.
• MBA, MSc, MPH or advanced business / life sciences degree preferred. Experience
• 15+ years in pharmaceutical commercial leadership, operations, excellence, analytics, distribution, trade, market access or sales operations.
• Experience building commercial operations across countries, regions or franchises.
• Strong understanding of direct, distributor and hybrid commercialization models.
• Experience with launch support, market expansion, partner operations, integration or post-acquisition operating models.
• Specialty, oncology, hospital, obesity / core brand or multi-TA portfolio experience preferred.
• Proven cross-functional leadership across Commercial, Finance, Supply Chain, Medical, Regulatory, Quality, Legal, Digital and BD&L.

Core Capabilities

• GTM assessment and market prioritization.
• Commercial operations leadership.
• Business decision support, analytics, KPI tracking and executive reporting.
• Distribution, trade, partner governance and customer service operations.
• Demand planning, forecasting and S&OP input.
• Launch readiness and product-market assessment.
• Direct versus distributor model evaluation.
• CRM, customer engagement, digital, social and marketing cloud capabilities.
• Financial acumen and opportunity quantification.
• Executive communication, cross-functional leadership and change management.

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