Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The VP & GM, Fraud Line of Business (LOB) is the end‑to‑end owner of Actimize’s Fraud portfolio, accountable for strategy, execution, and business outcomes. This role drives product direction as a growth engine for the business, delivering differentiated, market‑leading fraud solutions.

As a senior leader in the Product organization and a core member of the Product Leadership Team, the GM partners closely with R&D and GTM leadership to deliver a clear, prioritized roadmap that maximizes customer value, execution predictability, and commercial impact.

This role combines full P&L‑style product accountability, senior people leadership, and hands‑on execution ownership.

What You Will Own

• Fraud product vision, strategy, and roadmap
• Business performance of the Fraud LOB (growth, retention, value realization)
• Leadership of the Fraud Product leadership team
• Joint accountability with R&D for delivery, quality, and scalability
• Tight partnership with Sales, Marketing, and Customer Success
• Fraud LOB representation on the Product Leadership Team

Leadership & Organization

• Lead and develop senior product and domain leaders across the Fraud portfolio
• Set clear priorities, outcomes, and success metrics
• Build a strong product culture focused on customer value and execution discipline
• Make organizational and talent decisions to enable scalable growth
• Role‑model strong Product–R&D and Product–GTM partnerships

Core Responsibilities

Product Strategy & Roadmap

• Own the end‑to‑end Fraud roadmap from strategy to execution
• Define and evolve the multi‑year Fraud strategy aligned to the overall Product vision
• Define market‑driven priorities aligned to customer needs, regulation, and business goals
• Continuously refine plans based on feedback, data, and delivery reality

Product–R&D Partnership & Execution

• Operate as a true partner to R&D leadership
• Jointly drive feasibility, planning, capacity alignment, and dependency management
• Make trade‑off decisions when scope, timelines, or constraints emerge
• Ensure customer and Sales commitments reflect engineering reality

Delivery & Execution Accountability

• Own delivery predictability and outcomes for the Fraud portfolio
• Proactively surface risks and resolve issues decisively
• Balance near‑term delivery with long‑term platform health

Business & Commercial Ownership

• Own Fraud LOB performance in partnership with GTM
• Support strategic deals, roadmap positioning, and customer escalations
• Ensure strong linkage between roadmap investments and commercial impact
• Track and drive key metrics (ARR, renewals, adoption, roadmap success)

Customer & Market Engagement

• Maintain direct engagement with strategic customers
• Represent the Fraud roadmap in executive‑level conversations
• Stay ahead of fraud trends, competitive dynamics, and regulatory change

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.