Job Description

We’re seeking a future team member for the role of Business Process Design to join our Business Transformation Team within Global Payments & Trade. This role is located in London.

In this role, you’ll make an impact in the following ways:

• Support the delivery of complex projects within Global Payments & Trade, from intake and demand management, through to benefits realization.
• Analyze business needs and develop solutions to improve efficiency and effectiveness.
• Work closely with stakeholders to understand their needs and translate them into actionable requirements
• Develop current and target state operating models to support process and organizational transformation.
• Support the transformation strategy and roadmap, and deliver on business case and OKRs, for Global Payments & Trade
• Collaborates on enterprise transformation projects to ensure they are aligned with the TS strategy and objectives.
• Controls initiatives, enlists the work of senior managers and staff
• Deliver quality business solutions within agreed timescales and budgets
• Works with CAO, Risk and Compliance to support controls and process enhancements

To be successful in this role, we’re seeking the following:

• Bachelor's degree in Finance, Business, Computer science, or a related field. MBA or relevant advanced degree is desirable.

• Business analysis and process design, preferably within the financial services or fintech industry.

• Experience gathering information from multiple sources to create current and target state business process models

• Capable of proactively identifying core problems or opportunities within business processes

• Deep understanding of customer needs and a commitment to delivering exceptional user experiences

• Excellent communication and analytical skills.

• Experience operating within agile framework with technology and design partners.