Job Location Duluth, GA 30096
Arista Information Systems, a subsidiary of Meridian Cooperative, is seeking a Vice President of Business Operations to lead and scale enterprise-wide operations during a period of continued growth and transformation. This role is a key member of the senior leadership team and is responsible for translating strategy into operational excellence while delivering exceptional customer outcomes.
The VP, Business Operations will provide strategic direction and operational oversight across multiple functional areas, including print and mail production, customer and product support, application development, and implementation This leader will drive scalability, efficiency, financial performance, and customer satisfaction—while ensuring alignment with Arista’s strategic objectives and long-term growth plans.
As a senior operational leader, you will:
Set the operational strategy by developing and executing plans, policies, and procedures aligned with Meridian Enterprise’s vision and business goals
Drive operational excellence by streamlining processes, optimizing resources, and identifying continuous improvement opportunities across all functions
Strengthen customer relationships and ensure service level agreements are consistently met or exceeded
Oversee day-to-day operations across print and mail production, strategic planning, purchasing, and administrative functions
Establish and refine vendor and pricing models, ensuring strong partnerships, cost efficiency, and long-term value
Maintain strong internal controls that promote accountability, transparency, and compliance
Partner cross-functionally with department leaders and executives to support enterprise-wide planning, problem-solving, and execution
Lead and develop teams by setting clear goals, defining competencies, building development plans, and fostering a culture of accountability and collaboration
Build scalable organizations with the right talent, structure, and leadership capability to support growth
Promote innovation and thought leadership, encouraging new ideas, creativity, and forward-thinking solutions
Represent the company externally at industry conferences and networking events
Ensure compliance with all Meridian corporate policies and procedures
Travel as needed and perform additional responsibilities as assigned
Education & Experience
Bachelor’s Degree in Business Administration or a related field (required)
12+ years of experience in print and mail operations, including at least 5 years in a senior leadership role
Proven success managing large-scale print and mail operations with a strong focus on efficiency, quality, and cost control
Deep knowledge of USPS regulations and mailing standards
Proficiency with print and mail production technologies and supporting software
Leadership & Professional Skills
Advanced critical thinking, strategic planning, and analytical capabilities
Demonstrated ability to develop and execute operational strategies that achieve business objectives
Strong knowledge of project management methodologies and best practices
Exceptional leadership and interpersonal skills, with the ability to inspire, motivate, and develop high-performing teams
Excellent written and verbal communication skills
Strong organizational skills with keen attention to detail
Ability to translate complex requirements into actionable solutions
Solution-oriented, innovative, and proactive mindset
High adaptability in fast-paced, evolving environments with competing priorities
Proficiency in Microsoft Office tools (Word, Excel, Outlook)
About Us:
We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, Meridian Cooperative has unified multiple leading-edge companies under its umbrella to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry-leading enterprise software solutions.
Meridian Cooperative, fka SEDC, is a trusted leader in the development of innovative utility software and technology solutions. As a not-for-profit cooperative, we’re squarely committed to providing our users with the Billing, Accounting, Engineering, and Operations applications they rely on to provide essential services in their communities. Our all-in-one solutions are cost-effective, flexible, and backed by teams of expert designers and dedicated support staff. With over 40 years of experience, we are second to none in terms of developing cutting-edge technologies and building lasting relationships in the communities we serve. We believe in hiring a diverse group with a broad range of talents, including knowledgeable implementation specialists, Microsoft-certified support specialists, and top programmers dedicated to staying one step ahead of emerging technologies.
