Job Description

Responsibilities

Business Continuity Management

• Coordinate and review Business Impact Analyses (BIA) across business and support functions.
• Challenge and validate recovery objectives, recovery strategies, and continuity plans.
• Ensure business continuity plans remain current, tested, and aligned to regulatory expectations.
• Monitor BCM program effectiveness and report key risks and issues to management committees.

Operational Resilience

• Support the implementation and ongoing maintenance of the Operational Resilience framework.
• Facilitate critical business service identification, criticality assessments, impact tolerance assessments, and dependency mapping.
• Coordinate resilience self-assessments and remediation activities.
• Track resilience vulnerabilities and drive closure of identified gaps.
• Prepare management reporting and governance materials for senior management forums.

System Drills, Disaster Recovery & Scenario Testing

• Lead the planning, coordination, execution, and post-exercise review of:
• System recovery, technology resilience tests and business continuity exercise
• Operational Resilience scenario testing exercise considering severe-but-plausible disruption
• Coordinate with Technology, Operations, vendors, and business stakeholders to ensure testing objectives are achieved.
• Assess recovery outcomes against RTO, RPO, Impact Tolerance, and business recovery requirements.
• Produce exercise reports, lessons learned, and remediation plans.
• Track and report outstanding actions arising from resilience and recovery exercises.

Regional APAC Oversight

• Act as the Regional Subject Matter Expert for Business Continuity Management (BCM) and Operational Resilience across APAC entities.
• Facilitate cross-border scenario exercises involving multiple countries, business functions, shared service centers, and technology teams.
• Drive the regional execution of operational resilience initiatives, including Critical Business Service identification, Impact Tolerance assessments, and end-to-end dependency mapping.

Incident & Crisis Management

• Support major incident management and crisis response activities.
• Act as a coordinator during operational disruptions and resilience events.

Regulatory & Stakeholder Management

• Maintain awareness of developments in relevant regulatory BCM guidelines, operational resilience requirements, and relevant industry standards.
• Engage with internal and external audit reviews where required.
• Build strong relationships across business, operations, technology, risk, and senior management functions.

Requirements

• Bachelor's degree in Business, Risk Management, Finance, Information Technology, or related discipline.
• Minimum 8 to 12 years of experience in:
  • Business Continuity Management
  • Operational Resilience
  • Disaster Recovery or Crisis Management
• Experience within banking, financial services, or other highly regulated industries preferred.
• Hands-on experience leading DR exercises, crisis simulations, operational resilience scenario testing, and recovery planning.
• Strong understanding of:
  • MAS BCM Guidelines
  • Operational Resilience principles
  • Technology recovery and disaster recovery frameworks
  • Third-party resilience risk management
• Professional certifications such as CBCP, MBCI, ISO 22301 Lead Implementer, DRI, CISSP, or related certifications are advantageous.