Job Description

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Reporting & Management Information

• Develop, automate, and maintain regular business performance reports and dashboards for management and stakeholders.
• Monitor key business metrics, customer trends, portfolio performance, sales productivity, campaign effectiveness, and customer engagement indicators.
• Ensure data accuracy, consistency, and timely delivery of reports.
• Streamline and enhance reporting processes through automation and optimization.

Business Analysis & Insights

• Conduct deep-dive analyses to identify hidden trends, customer behavior patterns, business opportunities, and emerging risks.
• Analyze portfolio performance across products such as deposits, cards, loans, and wealth management.
• Perform segmentation, profitability, customer lifecycle, and campaign analyses.
• Generate actionable recommendations to improve business performance, customer acquisition, retention, and cross-sell opportunities.
• Partner with business teams to evaluate initiatives and measure outcomes.

Dashboard Development & Data Visualization

• Design and develop interactive dashboards using Qlik Sense
• Translate analytical findings into intuitive visualizations that facilitate management decision-making.
• Continuously improve dashboard usability and reporting capabilities based on stakeholder feedback.

Stakeholder Management & Storytelling

• Work closely with product, marketing, sales, digital, finance, risk, and strategy teams to understand business requirements.
• Present analytical findings in a clear, concise, and compelling manner tailored to different stakeholder levels.
• Convert data insights into impactful business stories that drive understanding, alignment, and action.
• Influence decision-making by providing fact-based recommendations supported by data and analysis.

Data Management & Analytics Support

• Extract, transform, and analyze large datasets from multiple sources using SAS and other available tools.
• Perform data validation and quality checks to ensure analytical integrity.
• Support ad-hoc analyses and management requests as needed.

Required Qualifications

Education

• Bachelor's degree in Business, Statistics, Economics, Mathematics, Computer Science, Engineering, Finance, or a related discipline.
• Master's degree is an advantage.

Experience

• Minimum 5 years of relevant experience in business analytics, management reporting, business intelligence, or data analysis.
• Prior experience within Consumer Banking, Retail Banking, Digital Banking, Credit Cards, Lending, Deposits, or Wealth Management is strongly preferred.

Technical Skills

• Strong hands-on experience in SAS programming for data extraction, manipulation, and analysis.
• Experience with Qlik Sense/QlikView or other Business Intelligence platforms such as Power BI or Tableau.
• Strong SQL knowledge and experience working with large databases.
• Hands-on experience with:
• HUE (Hadoop User Experience)
• Impala/Hive
• Hadoop-based Data Lake environments
• Proficiency in Microsoft Excel and PowerPoint.
• Experience in report automation and dashboard development.

AI & Digital Skills

• Experienced in using Generative AI tools (e.g., Microsoft Copilot, ChatGPT) for coding assistance, business analysis, idea generation, and presentation development.
• Ability to leverage AI tools to improve productivity, automate routine tasks, and accelerate insight generation and reporting.
• Understanding of responsible AI usage, including data privacy, governance, and validation of AI-generated outputs.

Analytical Skills

• Strong quantitative and analytical problem-solving capabilities.
• Ability to identify meaningful trends, patterns, and business drivers from complex datasets.
• Experience conducting customer, portfolio, campaign, and performance analyses.

Communication & Interpersonal Skills

• Excellent presentation and communication skills.
• Strong storytelling capability with the ability to simplify complex findings into actionable business insights.
• Ability to interact effectively with senior management and cross-functional stakeholders.
• Strong consulting mindset with a focus on influencing business outcomes.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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