Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Account Management - – Global Financial Institutions

Overview

The Global Partnerships team is responsible for cultivating and managing Mastercard’s strategic partnerships with key players across the payments’ ecosystem. The team works with global players in tech, e-commerce, and financial services to create innovative, differentiated products and solutions that shape the future of commerce. Through a consultative approach, and inspired by Mastercard’s longstanding focus on inclusive growth, we are passionate about working hand in hand with mission-aligned companies to solve real-world problems for people and businesses around the world.

The Global Financial Institutions (GFI) vertical in Global Partnerships focuses on managing our strategic partnerships with key global financial institutions.

The Vice President, Account Management – Global Financial Institutions (GFI) is a leadership role, accountable for driving growth, profitability, and strategic alignment with one of Mastercard’s largest global financial institution partners.

Reporting to the SVP, Global Financial Institutions, this role leads a high-performing, globally distributed account team and owns the end-to-end strategy for the partnership.

We seek a self-motivated, structured problem solver with a strategic mindset and the ability to establish strong relationships both internally and externally. This is a high-impact, customer-facing role at the intersection of commercial strategy and partnership execution.

Role

• Own and execute the regional account strategy, driving revenue growth, share gains, and long-term value creation for both Mastercard and the client.
• Identify and scale strategic opportunities across issuing, emerging payment flows, new products, and platforms.
• Manage senior level engagement with regional senior stakeholders, positioning Mastercard as a strategic partner, not a vendor.
• Deliver against revenue, volume, and P&L targets; own account financial performance.
• Lead complex RFP, pricing, and contract negotiations, including renewals and competitive retention strategies.
• Execute integrated sales and business development plans in partnership with product, marketing, and regional teams.
• Deeply understand the client’s business, operating model, and strategic priorities, and align Mastercard capabilities accordingly.
• Ensure consistently high client satisfaction across products, services, innovation, and relationship management.
• Lead, and develop a diverse, high-performing global account team.
• Orchestrate cross-functional alignment across sales, product, marketing, technology, legal, compliance, risk, and operations.
• Foster a culture of accountability, collaboration, and continuous improvement.

All About You

• Deep experience in the global payments, financial services, or fintech ecosystem.
• You’re a relationship builder who creates trust and credibility with senior stakeholders, both internally and externally.
• You bring demonstrated experience leading complex, cross-functional deal processes end to end.
• You exhibit strong strategic and conceptual thinking, paired with sound business judgment and financial acumen.
• You’re deeply curious about how products, platforms, and solutions work, and how they create value at scale.
• You have exceptional executive communication skills, including the ability to influence without direct authority.
• You’re a data-driven problem solver with strong project management and organizational discipline.
• You’re self-motivated, and comfortable operating in a fast-paced, ambiguous environment.
• You have strong strategic, financial, and commercial acumen with a track record of delivering sustained growth.
• Demonstrated success leading teams
• Bachelor’s degree required; advanced degree a plus.
• Language: English (mandatory); Mandarin and/or Cantonese preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.