EXL

Vice President 1

EXL  •  Noida, IN (Onsite)  •  2 hours ago
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Job Description

Provide executive leadership and drive organizational growth through strategic initiatives.

  1. Provide leadership to develop performance management culture.
  2. Encourage innovation and creativity and at the same time institutionalize processes and systems to ensure compliance to processes and procedures
  3. Leadership to inculcate operational rigor ensuring a high level of SLA achievement and client service orientation.
  4. Regular review of operations performance, financial performance and attrition and esat performance and leading the development and execution of action plans.
  5. Bringing-in and nurture talent at the leadership level, & ensuring and implementing a succession plan for all direct reports.
  6. Attend all Business Reviews and own action plans.
  7. Establish and maintain a personal relationship with all clients with capability to influence decision-making at the client end.
  8. Partner with client offshore services organization to implement best practices and align actions to meet client objectives

Extensive experience in a senior leadership role within the relevant industry

EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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