Job Description

Who we are

Kaibab Veterinary Clinic is Hiring a Veterinary Technician / Client Care Representative!

Position DetailsRole: Veterinary Technician / Client Care RepresentativeStatus: Full-timeCompensation: A flexible approach to compensation that reflects your skillset and future performanceSchedule: 36 hours per week with no nights, holidays, or on-call shiftsExperience: At least 6 months of veterinary technician or veterinary assistant experience required

Benefits Highlights

Financial Rewards that Grow with You: Flexible compensation that reflects your skillset and future performance, 401(k) matching, Roth Retirement Savings Plan, Flexible Spending Account, 529 Savings Plan, tuition support, and referral bonuses

Wellness & Peace of Mind: Medical, dental, and vision coverage; supplemental insurance options; Sick Time / Paid Time Off; paid parental leave for eligible employees; and valuable employee pet-care benefits

Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, Employee Assistance Program, employee discounts, plus a schedule with no nights, holidays, or on-call shifts

Haaaaaave you met Kaibab Veterinary Clinic?! Let us introduce ourselves!

We’re a four-doctor, AAHA-accredited practice committed to providing unparalleled patient care, and we’re ready to add a Veterinary Technician / Client Care Representative to our dedicated team. This unique dual-role position is perfect for someone who enjoys both hands-on veterinary medicine and creating an exceptional experience for clients and their pets.

From Malamutes and Maine Coons to parakeets and pocket pets, we see it all! Our patients have access to services including laser therapy, rehabilitation, and nutritional and behavioral consultations. You’ll also have opportunities to expand your skills in areas like exotic animal medicine, acupuncture, and complementary medicine.

Kaibab Veterinary Clinic is more than a group of compassionate veterinary professionals—we’re a supportive team that wants you to bring your authentic self to work. Here, you can develop professionally while still making time for the things that make you, well, you. Want to tell us about your prized orchids or the latest chapter of your Golden Girls fan fiction? Please do. We know that happy, healthy team members are essential to comprehensive patient care.

Why You’ll Love It Here

• Join a four-doctor, AAHA-accredited veterinary practice
• Work with a diverse patient population, from dogs and cats to birds and pocket pets
• Build experience across both clinical patient care and client service
• Enjoy a schedule designed to support a healthy work-life balance
• No nights, holidays, or on-call shifts
• Receive mentorship and support as you grow your veterinary career
• Expand your skills in exotic animal medicine, acupuncture, and complementary medicine
• Gain exposure to laser therapy, rehabilitation, and nutritional and behavioral consultations
• Work in a positive clinic culture where your authentic self is welcome
• Take advantage of professional development and continuing education opportunities
• Enjoy a break room stocked with snacks—because good veterinary medicine and good snacks make a pretty solid combination

What You’ll Do

Patient Care & Veterinary Support

• Support veterinarians and fellow team members in providing compassionate, high-quality patient care
• Safely and compassionately handle and restrain patients
• Assist with examinations, treatments, diagnostics, and procedures within your training and experience
• Obtain patient histories and vital information for the medical team
• Assist with diagnostic sample collection and laboratory procedures as appropriate to your skill level
• Prepare patients, equipment, and treatment areas for veterinary care
• Provide attentive nursing and patient-care support
• Maintain accurate and complete patient medical records
• Keep clinical areas clean, organized, stocked, and ready for patient care
• Continue developing your technical skills through mentorship and hands-on learning

Client Care & Hospital Support

• Welcome clients and patients with warmth, professionalism, and compassion
• Provide exceptional customer service throughout the client experience
• Answer incoming calls and assist clients with questions and requests
• Schedule appointments and coordinate client communications
• Support client and patient check-in and checkout
• Communicate clearly and compassionately with pet owners
• Help connect clients with the appropriate members of the medical team
• Maintain accurate client and patient information
• Support an organized and efficient front desk and daily hospital workflow
• Collaborate with veterinarians, technicians, assistants, and client care team members
• Contribute to a positive experience for every client, patient, and teammate

What You’ll Bring

• At least 6 months of experience as a veterinary technician or veterinary assistant
• A passion for providing compassionate, high-quality veterinary care
• Comfort working directly with both patients and clients
• Strong animal handling and patient-care skills
• Excellent communication and interpersonal skills
• A compassionate and professional approach to client service
• Strong attention to detail and organizational skills
• Ability to adapt between clinical and client-care responsibilities throughout the day
• A collaborative, dependable, and team-focused attitude
• Curiosity and enthusiasm for continued learning
• Interest in developing new skills and exploring different areas of veterinary medicine
• A willingness to bring your authentic self, your interests, your personality, and maybe even your favorite Golden Girls episode to the team

The Extras You’ll Actually Feel

• Mentorship and support as you continue growing your veterinary career
• No nights, holidays, or on-call shifts
• A schedule that supports a healthy work-life balance
• A break room stocked with snacks
• Opportunities to expand your skills in exotic animal medicine
• Exposure to acupuncture and complementary medicine
• Opportunities to learn about laser therapy and rehabilitation
• A team that encourages you to keep learning and developing professionally
• A workplace where individuality and authenticity are genuinely welcomed
• A culture that recognizes happy, healthy team members are an important part of exceptional patient care

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

At Kaibab Veterinary Clinic, you don’t have to choose between developing your technical skills, connecting with clients, and being part of a team where you can actually be yourself. This dual-role opportunity gives you the chance to contribute across the hospital while learning from a supportive team and exploring areas of veterinary medicine that genuinely interest you.

So what are you waiting for? Bring your veterinary experience, your curiosity, your compassion, and whatever wonderfully specific hobby you’re currently obsessed with. Apply today, and let’s do this thing!

Diversity, equity, inclusion, and belonging are core values at Kaibab Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our workplace by bringing different perspectives and experiences. That’s why we’re committed to a culture where employees can be their authentic selves, feel a true sense of belonging, and are empowered to reach their highest potential.