Grade UE05: £29,588- £33,951 per annum pro-rata for part time
R(D)SVS Hospital for Small Animals
Part-time: 28 hours per week with flexibility in hours essential (working days Monday, Tuesday, Wednesday, Saturday)
Open-ended (permanent)
Unlocking your career. Be part of something bigger.
Make a meaningful impact
Join the University of Edinburgh and you’ll be making a difference to everything around you. Be part of something bigger — where you’ll do meaningful work, grow and progress, be rewarded and recognised, and benefit from our strong commitment to your wellbeing. There are so many reasons to join us.
The University of Edinburgh is a world-class organisation. We are a large University covering a wide range of activities. In Professional Services, we support the University’s research and teaching, offering many career and role specialisms.
The Opportunity
We are looking for a confident outgoing individual with excellent communication skills and attention to detail. Working in a fast-paced environment, you will be part of a friendly, supportive team whose emphasis is on delivering high level client care from the moment our clients contact the veterinary clinics.
This is a varied and interesting post, responsibilities include – assisting new clients in their referral journey, booking appointments for clinical services, dealing with telephone and email queries from clients and referring veterinary surgeons, managing paperwork, scanning and ensuring a tidy and professional appearance in areas of responsibility, which will ensure the provision of gold standard customer care.
Reception opening hours are 8am – 7pm Monday to Friday. The post holder will work Monday to Wednesday within these hours on a weekly rotating shift pattern. The post will also require working every Saturday 9am-5pm.
This post is part- time, 28 hours per week (Monday, Tuesday, Wednesday and Saturday).
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How to apply
Please include the following documents in your application:
- CV
- Cover letter
People have always been at the heart of our work. As part of the University, you are a part of our community. We are looking for people with drive, determination, and a passion for what they do. We are a place where everyone is welcome and offer a range of policies and benefits designed to support you in building the right meaningful/personalised flexibility for you.
A career with us has a range of other benefits that can be tailored to your lifestyle:
As a valued member of our team, you can expect:
Championing equality, diversity, and inclusion
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
We welcome applications from all qualified candidates.
Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages
On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note
The closing date for applications is 29th May 2026.
Unless stated otherwise the closing time for applications is 11:59pm UK time. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.
Interviews dates to be confirmed.
As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.
