Job Description

Who we are

Southern California Veterinary Hospital is looking for a Veterinary Receptionist!

Position Details

Role: Veterinary ReceptionistStatus: Full-timeSalary: $18.00–$21.00 per hour, based on experienceSchedule: Five days per week with a flexible schedule; Saturday availability required

Benefits Highlights

Financial Rewards that Grow with You: Competitive compensation, 401(k) matching, tuition support, and referral bonusesWellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discountsProfessional Growth & Recognition: Quarterly Team Rewards Bonus Program, continuing education allowance, professional development opportunities, and uniform allowanceLifestyle Perks You'll Appreciate: Flexible scheduling, six paid holidays, and an Employee Assistance Program

Looking for a Veterinary Receptionist position where you can build lasting relationships with clients while being part of a fast-paced, supportive team?

Southern California Veterinary Hospital is looking for an experienced Veterinary Receptionist to join our multi-doctor, full-service hospital. We're searching for someone who enjoys helping people, loves working with pets, and thrives in a high-energy environment where teamwork and exceptional customer service are at the heart of everything we do.

As the first point of contact for our clients and patients, you'll play an essential role in creating a welcoming experience while helping our hospital operate smoothly each day.

Why Our Veterinary Receptionists Love It Here

• Join a well-established, multi-doctor veterinary hospital
• Work alongside experienced doctors and a supportive team
• Flexible scheduling that promotes work-life balance
• Opportunities for continued learning and career growth
• A collaborative workplace where teamwork is valued
• Meaningful work that makes a difference for pets and their families

What Our Veterinary Receptionists Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer multiple phone lines and provide exceptional customer service
• Schedule appointments and help manage daily patient flow
• Review treatment plans with clients and answer general questions
• Process payments and maintain accurate client records
• Support pharmacy operations and prescription fulfillment
• Assist veterinarians and hospital staff as needed
• Maintain a clean, organized, and welcoming reception area
• Handle confidential medical records with accuracy and professionalism

What Our Veterinary Receptionists Bring

• Previous veterinary receptionist experience preferred
• Excellent customer service and communication skills
• Strong multitasking and organizational abilities
• A positive attitude and collaborative mindset
• High level of computer proficiency
• Outstanding telephone etiquette
• Experience with Avimark software and international health certificates is a plus
• A willingness to work Saturdays as part of a flexible weekly schedule

The Extras You'll Actually Feel

At Southern California Veterinary Hospital, you'll become part of a team that genuinely supports one another. We believe in creating opportunities for professional growth while maintaining a positive, respectful workplace where employees feel valued and encouraged to succeed. Your contributions will directly impact the care we provide to our patients and the experience we create for every client.

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral Bonus Program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Professional Growth & Recognition

• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Professional development opportunities
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team

If you're looking for a rewarding career where you can provide exceptional service, support outstanding veterinary care, and become part of a team that values collaboration and professionalism, we'd love to hear from you. Apply today to join the Veterinary Receptionist team at Southern California Veterinary Hospital!

Diversity, equity, inclusion, and belonging are core values at Southern California Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.