Job Description

Who we are

Windham Animal Hospital is Hiring a Veterinary Receptionist/Veterinary Assistant!

Position Details

Role: Veterinary Receptionist/Veterinary Assistant hybrid role Status: Full-time Salary: Negotiable and based on experience Schedule: Flexible scheduling with some evening shifts and rotating Saturdays Requirements: Veterinary experience preferred but not required

Benefits Highlights

• Financial Rewards that Grow with You: A flexible approach to compensation that reflects your skill set and future performance, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account, 529 Savings Plan, Tuition Support Program, and Referral Bonus Program.
• Wellness & Peace of Mind: Health insurance including medical, dental, and vision, supplemental insurance options, paid parental leave, Sick Time / Paid Time Off, free or discounted lab work for employee pets, pet discounts on services and products, and a pet food discount program.
• Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, state license reimbursement, VTNE exam fee reimbursement, continuing education allowance, professional development opportunities, TechLife Professional Development Program, and a uniform allowance.
• Lifestyle Perks You'll Appreciate: Flexible scheduling, six paid holidays, an Employee Assistance Program, and an employee discount program.

Looking for a veterinary role where you can combine outstanding client service with hands-on patient care? Windham Animal Hospital is searching for a friendly, organized, and compassionate Veterinary Receptionist/Veterinary Assistant to join our team.

Veterinary experience is a plus, but what matters most is a great attitude, an outgoing personality, and a genuine commitment to helping pets and their people. If you enjoy variety, thrive in a busy environment, and take pride in creating positive experiences, we'd love to meet you.

Why You'll Love It Here

• A high-quality, multi-doctor, full-service veterinary hospital.
• A flexible schedule designed to support life outside of work.
• A collaborative team that values communication and mutual support.
• A varied role that combines client service with hands-on patient care.
• Opportunities to develop both administrative and clinical skills.
• A fast-paced environment where every team member plays an important role.

What You'll Do

• Welcome clients and patients with warmth, professionalism, and compassion.
• Manage multiple phone lines and provide exceptional telephone service.
• Schedule appointments and help coordinate the hospital's daily workflow.
• Process payments and assist clients during check-in and check-out.
• Maintain a clean, organized, and welcoming reception area.
• Update client and patient information accurately.
• Assist veterinary technicians with safe patient handling and restraint.
• Help monitor patients and communicate concerns to the medical team.
• Clean and prepare treatment, exam, and patient-care areas.
• Assist with ordering and stocking hospital supplies.
• Support veterinarians, technicians, and teammates wherever needed.

What You'll Bring

• Excellent customer service and interpersonal skills.
• Clear, compassionate, and professional communication.
• Exceptional telephone communication skills.
• The ability to manage multiple priorities in a high-energy, fast-paced environment.
• Basic computer competency and accurate data-entry skills.
• A positive attitude and outgoing personality.
• A collaborative, team-first mindset.
• Strong attention to detail and organizational skills.
• A willingness to learn both reception and veterinary-assisting responsibilities.
• Veterinary hospital experience is preferred but not required.

The Extras You'll Actually Feel

This hybrid position gives you the opportunity to build meaningful relationships with clients while also supporting patients and the clinical team. You'll gain experience across multiple areas of the hospital, strengthen your veterinary knowledge, and become part of a team that recognizes the value of both excellent service and compassionate care.

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral Bonus Program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Professional Growth & Recognition

• Quarterly Team Rewards Bonus Program
• State license reimbursement
• VTNE exam fee reimbursement
• Continuing education allowance
• Professional development opportunities
• TechLife Professional Development Program
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you're ready to bring your customer service skills, positive attitude, and passion for animal care to a supportive veterinary team, we'd love to hear from you. Apply today, and let's see the difference we can make together!

Diversity, equity, inclusion, and belonging are core values at Windham Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing unique perspectives and experiences that strengthen our team. That's why we're committed to a workplace culture where employees feel comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.