Job Description

Who we are

Animal Care West is Hiring a Veterinary Receptionist!

Position DetailsRole: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: 4-day work week with no nights, weekends, or holidays!

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, professional development opportunities, and uniform allowance

Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a veterinary reception role where you can enjoy a healthy work-life balance while making a real difference for pets and the people who love them? We'd love to meet you.

Animal Care West is looking for an experienced Veterinary Receptionist to join our compassionate, client-focused team. We believe exceptional veterinary medicine starts with exceptional client service, and our reception team plays a vital role in creating a welcoming, supportive experience from the moment clients walk through our doors.

Our motto is simple: "Be Kind." We live that philosophy every day—with our clients, our patients, and one another. If you're someone who enjoys helping people, thrives in a collaborative environment, and wants to be part of a team that truly supports one another, you'll fit right in.

Why Our Veterinary Receptionists Love It Here

• 4-day work weeks. No nights, weekends, or holidays
• Predictable scheduling that supports a healthy work-life balance
• A positive, supportive culture built around kindness and teamwork
• Leadership that encourages learning, growth, and open communication
• Opportunities for professional development and continued learning
• Occasional drink runs and meals on us
• Meaningful work helping pets and the families who love them

What Our Veterinary Receptionists Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer incoming calls and assist clients with scheduling and questions
• Manage a busy multi-doctor appointment schedule
• Check clients and patients in and out efficiently
• Process payments and maintain accurate client and patient records
• Collaborate with veterinarians, technicians, and support staff to keep the hospital running smoothly
• Communicate clearly and compassionately with clients regarding appointments and hospital services
• Help maintain a clean, organized, and welcoming reception area
• Support a positive hospital culture by offering help whenever it's needed

What Our Veterinary Receptionists Bring

• Previous veterinary reception or customer service experience preferred
• Excellent communication and interpersonal skills
• Strong organization and multitasking abilities
• Ability to remain calm and positive in a fast-paced environment
• Confidence using computers and learning veterinary software
• Positive attitude and team-first mindset
• Dependability, professionalism, and compassion
• A genuine passion for helping pets and the people who love them

The Extras You'll Actually Feel

• A team that believes kindness is more than just a motto
• Leaders who support your personal and professional growth
• Opportunities to continue building your skills and confidence
• Coworkers who celebrate successes and support one another
• A workplace where your contributions are appreciated every day
• Plenty of opportunities to hear why every client's pet is the very best one ever

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you're looking for a veterinary reception position where you'll be supported, appreciated, and able to make a meaningful impact every day, we'd love to hear from you.

Apply today and discover why Animal Care West is such a rewarding place to build your veterinary career.

Diversity, equity, inclusion, and belonging are core values at Animal Care West and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.