Job Description

Who we are

University Place Veterinary Hospital is Hiring!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: $18 – $20 per hour
• Schedule: Weekdays, 4 x 10-hour shifts

Are you looking for a change? Are you missing predictability in your schedule? Got a craving for a veterinary customer service representative position that lights your fire, not burns you out? If so, the team at University Place Veterinary Hospital wants to talk!

University Place Veterinary Hospital is looking for a full-time customer service representative. Working together to establish and uphold the highest standards of patient care, we believe that to care for our patients, we must also care for each other. We strive to cultivate a supportive, fun environment that encourages camaraderie and opportunities to learn and grow.

Why You'll Love it Here

• Flexibility with scheduling to ensure a healthy work-life balance
• Employee benefits that strengthen both the body and the mind
• Opportunity to use your veterinary skills to better your community
• A clinic culture that celebrates your unique awesomeness!
• Lunch breaks on the reg
• 4-day work weeks

What You'll Bring

• Reliability and professionalism in a fast-paced setting
• A love for teamwork, teaching, and being taught
• Commitment to compassionate medicine and a great client experience
• Ability to multitask

What You’ll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in/out and ensure accurate client and patient information
• Collect payments, process invoices, and review estimates with clients

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

You miss every shot you don't take; don't miss this one and apply today!

Diversity, equity, inclusion, and belonging are core values at University Place Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.