Job Description

Who we are

Hamilton Veterinary Hospital Is Hiring a Veterinary Receptionist!

Position DetailsRole: Veterinary ReceptionistStatus: Full-time Salary: $18–$22 per hour, based on skills and experience Schedule: Two to three 8-hour shifts per week, plus Saturdays from 8:00 a.m.–12:00 p.m.

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, 529 Savings Plan, and referral bonuses

Wellness & Peace of Mind: Sick Time / Paid Time Off, employee pet discounts, free or discounted lab work for employee pets, and a pet food discount program

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Part-time scheduling, an Employee Assistance Program, and an employee discount program

Are you an experienced Veterinary Receptionist who loves helping people and their pets? Hamilton Veterinary Hospital is looking for a Veterinary Receptionist to join our experienced and dedicated team.

At Hamilton Veterinary Hospital, we’re committed to providing exceptional service and compassionate veterinary care. Our mission is simple: to care for our clients’ pets as though they were our own. That same sense of care extends to our team, where many staff members have been with us for eight years or longer.

If you’re organized, compassionate, comfortable in a busy veterinary environment, and know how to keep your cool when things get hectic, we’d love to meet you.

Why Our Veterinary Receptionists Love It Here

• Close-knit, experienced hospital team
• Long-tenured teammates who genuinely know how to work together
• Part-time schedule that leaves room for life outside of work
• Meaningful work helping pets and the people who love them
• Professional development and continuing education opportunities
• Supportive environment where teamwork and communication matter
• Opportunity to build lasting relationships with clients and their pets

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth and professionalism
• Provide exceptional customer service in person and over the phone
• Manage multiple phone lines and respond to client questions efficiently
• Schedule appointments and help maintain an organized daily workflow
• Check patients in and out while ensuring accurate client and patient information
• Manage lobby flow and help create a welcoming environment
• Communicate calmly and compassionately with clients during stressful situations
• Assist with medication pickups and client inquiries
• Provide information about hospital services and products
• Enter and maintain accurate information in the practice management system
• Process invoices, collect payments, and perform cashier duties accurately
• Assist with medical record requests, faxes, and other administrative responsibilities
• Reconcile the cash drawer and complete end-of-day duties
• Collaborate with veterinarians, technicians, and teammates to support exceptional patient and client care

What You’ll Bring

• At least one year of veterinary medicine experience
• Previous veterinary reception or client service experience preferred
• High school diploma or GED
• Strong customer service and communication skills
• Ability to remain calm, compassionate, and professional during stressful situations
• Strong organizational and multitasking abilities
• Attention to detail and accurate recordkeeping skills
• Ability to perform cashier and payment-processing duties accurately
• Comfort working in a busy veterinary environment
• Familiarity with veterinary terminology and common appointment types
• Experience with veterinary practice management software
• AVImark experience is a plus, but not required
• Dependable, collaborative, team-first approach

The Extras You’ll Actually Feel

At Hamilton Veterinary Hospital, you’ll be joining a team with experience—and staying power. Many of our teammates have been with the hospital for eight years or longer, creating a strong foundation of teamwork, knowledge, and support.

You’ll have opportunities to continue developing your skills while doing meaningful work for clients and their pets alongside coworkers who understand the value of working together.

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re an experienced Veterinary Receptionist looking for a hospital where you can build relationships, support pets and their families, and become part of an experienced team, we’d love to hear from you.

Apply today and discover what makes Hamilton Veterinary Hospital such a rewarding place to work!

Diversity, equity, inclusion, and belonging are core values at Hamilton Veterinary Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.