Job Description

Who we are

Hamilton Veterinary Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist Status: Part-time Salary: $18.00–$24.00 per hour, based on skills and experience Schedule: Two to three 8-hour shifts per week plus Saturday mornings from 8:00 AM–12:00 PM

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) with company match, Flexible Spending Accounts, and Health Savings Accounts
• Wellness & Peace of Mind: Medical, dental, and vision insurance, life insurance, PTO, paid holidays, and Employee Assistance Program support
• Professional Growth & Recognition: Continuing education reimbursement and opportunities to grow your veterinary career
• Lifestyle Perks You’ll Appreciate: Pet care discounts and a supportive long-term team culture

Hamilton Veterinary Hospital is currently looking for a part-time Veterinary Receptionist to join our team! Our mission is to care for our clients’ pets as though they were our own, and our front desk team plays a vital role in creating a compassionate and welcoming experience for every client and patient who walks through our doors.

We are proud of our positive, team-oriented culture — in fact, most of our staff members have been with us for over eight years. If you enjoy client communication, appointment coordination, multitasking, and helping pets and people alike, we’d love to meet you.

Why Our Veterinary Receptionists Love Hamilton Veterinary Hospital

• Supportive and collaborative team environment
• Long-term staff and positive clinic culture
• Flexible part-time scheduling
• Opportunity to build meaningful relationships with clients and patients
• Ability to make a real difference in the lives of pets and their families

What You’ll Do

• Provide exceptional customer service in person, over the phone, and during high-stress situations
• Manage lobby flow, schedule appointments, and assist with client concerns
• Help handle basic medical emergencies for pets and owners while ensuring safety and calm communication
• Assist clients with medication pickups, service questions, and product information
• Input and manage data within practice management software, including billing and accounts
• Process retail sales, faxes, and medical records
• Reconcile the cash drawer and complete end-of-day financial duties accurately

What Our Veterinary Receptionists Bring

• At least 1 year of experience in veterinary medicine
• High school diploma or GED
• Excellent customer service and communication skills
• Strong attention to detail and multitasking abilities
• Ability to perform cashier duties accurately and efficiently
• Comfort working in a fast-paced veterinary environment
• Ability to stand, walk, and work at a workstation for extended periods as needed
• Experience with Avimark is preferred but not required
• 2+ years of veterinary experience preferred

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skillset and experience
• 401(k) with Company Match
• Flexible Spending Accounts
• Health Savings Accounts

Wellness Benefits

• Medical, dental, and vision insurance starting the first of the month after hire
• Life insurance with optional additional coverage
• PTO and paid holidays
• Employee Assistance Program for mental health and wellbeing
• Pet care discounts because your furry family matters too

Workplace Benefits

• Continuing education reimbursement
• Supportive and experienced long-term team environment
• Opportunities for professional growth and development

Lifestyle Benefits

• Flexible part-time scheduling
• Positive work culture focused on teamwork and compassion

Join Our Team!

Think you’re the Veterinary Receptionist we’ve been searching for? Join Hamilton Veterinary Hospital and help us continue providing exceptional care and service to pets and the people who love them.

Diversity, equity, and inclusion are core values at Hamilton Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.