Job Description

Locations: St. Petersburg, Florida

Categories: Client Care

Req ID: 16471

Who we are

Downtown Veterinary Clinic is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-Time

Salary: Negotiable and based on experience

Schedule: Flexible, Monday through Friday

Experience: Veterinary reception, customer service, or medical office experience preferred

Education: High school diploma or equivalent required

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Ready to be the welcoming first face pets and their families see?

Downtown Veterinary Clinic is looking for a friendly, dependable Veterinary Receptionist to join our growing team. As the first point of contact for our clients, you’ll play a vital role in creating a welcoming experience while helping pets get the care they need.

Our busy one-doctor practice offers wellness, walk-in, and urgent care services in a fast-paced environment where teamwork and compassion are essential. No two days are the same, and your work makes a real difference for every pet that comes through our doors.

Why You’ll Love It Here

• A close-knit team. As a Veterinary Receptionist in our one-doctor practice, you’ll truly know your teammates and clients.
• Variety every day. Wellness visits, walk-ins, and urgent care keep each day interesting.
• Work-life balance. Flexible PTO and a team that values your time outside work.
• Room to grow. Every Veterinary Receptionist on our team has continuing education and growth and development opportunities.
• A team that celebrates. Birthday celebrations, team events, and a supportive culture.

What You’ll Do

• Greet clients and pets with a friendly, professional attitude
• Answer phone calls, emails, and client questions
• Schedule appointments and manage the daily appointment flow
• Check patients in and out efficiently
• Process payments and discuss treatment estimates when appropriate
• Maintain accurate client and patient records
• Educate clients on preventive care recommendations, products, and services
• Make follow-up calls and keep clients informed
• Support the veterinary team to create an exceptional client experience

What You’ll Bring

• High school diploma or equivalent
• Veterinary reception, customer service, or medical office experience preferred
• Strong communication and multitasking skills
• Comfort working with computers and practice management software
• Ability to stay calm and professional in a busy environment
• A passion for outstanding customer service and patient care
• Ability to stand or sit for extended periods

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Ready to make a difference in the lives of pets and their families? If you’re a friendly, dependable Veterinary Receptionist who thrives in a fast-paced setting, Downtown Veterinary Clinic would love to meet you.

Apply today and join the team at Downtown Veterinary Clinic!

Diversity, equity, and inclusion are core values of Downtown Veterinary Clinic and Vetcor. We are passionate about building and