Job Description

Who we are

Hinkle's Pet Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist / Front Desk Agent Status: Full-time Salary: Negotiable and based on experience Schedule: Five-day work week; no nights, holidays, or on-call shifts

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role Where You Can Thrive?

Hinkle's Pet Hospital is a busy four-doctor small animal practice in Spindale, North Carolina. We are known for providing exceptional patient care, outstanding client service, and a supportive team culture where employees are encouraged to learn, grow, and enjoy coming to work.

Our hospital offers a wide range of services, including wellness care, senior pet care, nutritional counseling, specialty soft tissue surgery, orthopedics, advanced dentistry, and more. We're looking for a friendly, organized Veterinary Receptionist who enjoys helping people and pets while contributing to a positive, collaborative workplace.

Why Our Veterinary Receptionists Love It Here

• Five-day work week that supports work-life balance
• No nights, holidays, or on-call shifts
• One-hour lunch breaks every day
• Supportive, team-oriented culture
• Leadership that invests in staff development and growth
• Mentorship and support throughout your career journey
• Stocked breakroom with snacks
• Opportunities to build meaningful relationships with clients and their pets
• Positive environment where both patient care and employee well-being matter

What Our Veterinary Receptionists Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer phones, route calls appropriately, and respond to client inquiries
• Schedule appointments and manage daily appointment flow
• Assist with patient check-in and check-out procedures
• Process payments and maintain accurate client and patient records
• Communicate hospital policies, services, and recommendations clearly
• Support client education and follow-up communications
• Maintain an organized, professional reception area
• Collaborate with veterinarians and support staff to ensure a positive client experience
• Help support efficient patient flow throughout the hospital

What Our Veterinary Receptionists Bring

• Excellent customer service and communication skills
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Positive attitude and team-oriented mindset
• Professional demeanor and willingness to learn
• Ability to remain calm and compassionate during challenging situations
• Veterinary experience preferred but not required
• Commitment to providing exceptional client service

The Extras You'll Actually Feel

• A team that genuinely enjoys working together
• Mentorship and support as you grow your career
• Opportunities to learn and develop new skills
• Meaningful relationships with clients and their pets
• A workplace built on collaboration, respect, and positivity
• A culture that values both professional growth and work-life balance

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you're looking for a veterinary hospital that values both patient care and employee well-being, we'd love to hear from you. Apply today and discover what makes Hinkle's Pet Hospital such a rewarding place to grow your veterinary career!

Diversity, equity, inclusion, and belonging are core values at Hinkle's Pet Hospital and Vetcor. We're committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their full potential.