Job Description

Who we are

Illiana Veterinary Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Monday, Wednesday & Thursday, 8 am - 6 pm, Tuesday 2 pm - 6 pm. Fridays and Weekends OFF!

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program

Are you someone who thrives on helping both pets and people? Do you love being the friendly face that sets the tone for a great client experience? At Illiana Veterinary Hospital, we believe exceptional care starts at the front desk. We’re looking for an experienced Veterinary Receptionist to join our compassionate, team-oriented practice—where kindness, teamwork, and work-life balance aren’t just buzzwords… they’re how we operate every day.

Let’s be honest—vet med can be demanding. That’s why we’ve built a schedule and culture that supports you, not just the workload. No weekends, no nights, and a team that truly has your back.

Why Our Veterinary Receptionists Love Illiana Veterinary Hospital

• A schedule that actually lets you have a life outside of work
• A supportive, positive team culture
• The chance to make a real difference for pets and their people
• A workplace that values your voice, your growth, and your well-being

What You’ll Do

• Welcome clients and patients with warmth and professionalism
• Manage check-ins, check-outs, and appointment scheduling
• Answer multi-line phones and relay messages efficiently
• Process payments and maintain accurate records
• Communicate clearly with clients about services and next steps
• Keep the front desk organized, smooth, and running like a well-oiled machine

What Our Veterinary Receptionists Bring

• Veterinary reception experience preferred
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Positive attitude and team-first mindset
• Comfort with computers, scheduling systems, and phone etiquette

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re looking for a role where you can bring your skills, your personality, and your love for animals to a team that truly appreciates it, we’d love to meet you. Apply today!

Diversity, equity, and inclusion are core values at Illiana Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.