Job Description

Locations: Sherman Oaks, California

Categories: Client Care

Req ID: 16470

Who we are

The Pet Doctors of Sherman Oaks is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-Time

Salary: $20-$24 per hour

Schedule: 4-day work week - Varied schedule to include rotating into weekends (Saturday & Sunday)

Experience: Veterinary receptionist experience required

Special Requirements: Bilingual English/Spanish preferred but not required

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Looking for the team you thought didn’t exist?

We’re building something special at The Pet Doctors of Sherman Oaks, and this is your chance to be part of it! We’re looking for an experienced Veterinary Receptionist who brings creative ideas, critical thinking, and a drive to be the best.

We enjoy a positive clinic culture and flexible scheduling that supports real work-life balance. If you love pets, love people, and believe that remarkable results come from teamwork and mutual respect, you’ll fit right in.

Why You’ll Love It Here

• 4-day work weeks. Flexible scheduling and lunch breaks on the reg, with rotating weekend shifts.
• Be part of something new. As a Veterinary Receptionist here, your creative ideas will help shape what we’re building.
• Mentorship and growth. Mentoring and support as you grow and advance your career, because the more you know, the better off we all are.
• A voice on the team. Monthly meetings encourage open communication and collaboration.
• A culture that celebrates you. We celebrate your unique awesomeness, and if you’re not having fun, you’re doing it wrong.
• Little extras. Occasional coffee runs, ice cream parties, and meals on us.

What You’ll Do

• Greet clients and their pets warmly
• Answer phones and respond to client questions
• Schedule appointments and keep the day running smoothly
• Check clients and patients in and out
• Process payments accurately
• Bring creative ideas and critical thinking to improve the client experience
• Take part in monthly team meetings and collaborate with the whole team

What You’ll Bring

• Experience as a veterinary receptionist
• Bilingual English/Spanish skills preferred but not required
• Creative ideas, critical thinking skills, and a drive to be the best
• A passion for pets and veterinary care that shines every day
• A positive, supportive approach and a love of teamwork
• A desire to keep learning and growing
• Availability for rotating Saturday and Sunday shifts
• Ability to stand or sit for extended periods

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Oh, you’re still reading? Most people have already cracked their phone screens smashing “apply” by now! If you’re a Veterinary Receptionist ready to help build something special, The Pet Doctors of Sherman Oaks can’t wait to meet you.

Apply today and join the team at The Pet Doctors of Sherman Oaks!

Diversity, equity, and inclusion are core values at The Pet Doctors of Sherman Oaks and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.