Job Description

Who we are

Sheboygan Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: 4x10-hour weekday shifts. Rotating Saturdays (7:30am - noon)

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program

At Sheboygan Animal Hospital, we’re a small-animal and pocket-pet/exotic practice with 3.5 doctors located in Sheboygan, WI, and we’re known for providing exceptional patient care while also focusing on work-life balance for our team members. We’re looking for an experienced Receptionist who is passionate about client service, thrives in chaos, and is excited to join a team that truly enjoys working together. If you’re looking for a clinic where your contributions are valued and your growth is supported, you may have just found your home.

Why Our Veterinary Receptionists Love It Here

• Flexibility when life happens
• Supportive environment where questions are welcomed, and growth is expected
• Leaders who listen, value your ideas, and appreciate your contributions
• Opportunities to expand your skillset and take on more (if you want it)
• High standards of care with a team that’s proud of the medicine we practice
• We celebrate birthdays, milestones, and the little wins that matter

What You’ll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in/out and ensure accurate client and patient information
• Collect payments, process invoices, and review estimates with clients
• Handle client concerns with empathy and skillfulness, escalating when needed
• Help the team with tasks as needed to keep the day running smoothly

What Our Veterinary Receptionists Bring

• Previous experience in a client care role
• Excellent multitasking skills and the ability to stay calm in a fast-paced environment
• Compassionate communication skills, especially in sensitive or emotional situations
• A positive attitude and ability to contribute to a supportive, upbeat team culture
• Strong customer service skills with a focus on building long-term client relationships
• Strong attention to detail when updating patient records and documenting communication
• Experience coordinating appointments, managing schedules, and optimizing clinic flow

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Join us in making a difference for pets and the people who love them — apply today!

Diversity, equity, inclusion, and belonging are core values at Sheboygan Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.