Job Description

Who we are

Fountain Valley Animal Hospital is Hiring a Veterinary Receptionist!

Position DetailsRole: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Monday through Friday; no nights, weekends, or holidays

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a veterinary reception role where you can enjoy a predictable schedule, outstanding work-life balance, and a team that genuinely enjoys working together? We'd love to meet you.

Fountain Valley Animal Hospital is a well-established, four-doctor small animal practice committed to providing exceptional patient care and outstanding client service. Our experienced support team believes the best medicine happens when people enjoy coming to work, support one another, and have the opportunity to grow professionally.

From Malamutes to Maine Coons, we care for a wide variety of patients, and we believe every client deserves a warm welcome and exceptional service from the moment they walk through our doors. If you're looking for a hospital where your contributions matter and your authentic self is always welcome, you'll fit right in.

Why You'll Love It Here

• Monday through Friday schedule with no nights, weekends, or holidays
• Supportive, collaborative team that genuinely enjoys working together
• Consistent scheduling that promotes a healthy work-life balance
• Positive workplace where kindness, communication, and teamwork come first
• Opportunities to continue learning and growing professionally
• Leaders who value your ideas and appreciate your contributions
• A hospital culture that celebrates individuality and teamwork

What You'll Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer phones, route calls, and respond promptly to client inquiries
• Schedule appointments and manage a busy multi-doctor calendar
• Check patients in and out while maintaining accurate client and patient records
• Process invoices, collect payments, and review estimates with clients
• Communicate hospital services, policies, and recommendations clearly and compassionately
• Maintain a clean, organized reception area and welcoming lobby
• Manage medical records, appointment reminders, and other administrative tasks
• Collaborate closely with doctors and technicians to provide an exceptional client experience

What You'll Bring

• Previous veterinary receptionist or client service experience preferred
• Familiarity with veterinary terminology and hospital workflows is a plus
• Outstanding communication and customer service skills
• Strong organizational and multitasking abilities
• Confidence using computers and learning new software
• Positive attitude and commitment to teamwork
• Compassion for clients, patients, and coworkers
• Ability to remain calm, organized, and professional in a fast-paced environment

The Extras You'll Actually Feel

• A workplace where your contributions are genuinely appreciated
• Leaders who encourage your professional growth and development
• Meaningful relationships with clients, patients, and teammates
• A supportive culture where everyone is willing to help one another
• Meaningful work helping pets and the people who love them
• A team that believes veterinary medicine should be both rewarding and enjoyable

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you're looking for a veterinary hospital where your customer service skills, compassion, and professionalism will be appreciated every day, we'd love to hear from you. Join a team that's committed to exceptional patient care, outstanding client service, and supporting one another every step of the way.

Apply today and discover why Fountain Valley Animal Hospital is such a rewarding place to build your veterinary career.

Diversity, equity, inclusion, and belonging are core values at Fountain Valley Animal Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.