Job Description

Who we are

Grady Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist Status: Full-time Salary: $20.00-$22.00 per hour, depending on experience Schedule: Weekdays & Saturday

Looking for a Veterinary Receptionist Role Where You Can Make a Difference Every Day?

We're looking for an experienced Veterinary Receptionist to join our compassionate and collaborative team! This role is perfect for someone who enjoys building relationships with clients, keeping a busy hospital running smoothly, and helping create an exceptional experience for pets and the people who love them.

Our Veterinary Receptionists are the first point of contact for clients and play a vital role in supporting both our medical team and our patients. If you're highly organized, thrive in a fast-paced environment, and enjoy working with both people and animals, we'd love to meet you.

Why Our Veterinary Receptionists Love Working Here

• Supportive and collaborative team environment
• Opportunities to learn and grow within veterinary medicine
• Cross-training and professional development
• Fast-paced practice where every day is different
• Leadership that values teamwork and communication
• A workplace committed to exceptional client and patient care

What You'll Do

• Welcome clients and patients with professionalism and compassion
• Answer multi-line phones, emails, and client inquiries
• Schedule appointments and manage daily hospital communications
• Process payments and maintain accurate client and patient records
• Coordinate client referrals and medical record requests
• Maintain organized patient files and hospital documentation
• Communicate effectively with veterinarians, technicians, and support staff
• Educate clients on hospital services and basic preventive care information
• Support daily hospital operations through organization and front desk coordination

What Our Veterinary Receptionists Bring

• Previous veterinary reception experience preferred
• Knowledge of veterinary terminology and medical records
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Professional, positive attitude
• Ability to work efficiently in a fast-paced environment
• Compassion for patients, clients, and coworkers
• Confidence using computer software and practice management systems

The Extras You'll Actually Feel

• A supportive team that values your contributions
• Opportunities for continued learning and professional growth
• A positive workplace culture built on collaboration and respect
• Meaningful relationships with clients, patients, and coworkers
• A rewarding career helping pets and the people who love them

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you're ready to join a veterinary team that values compassion, teamwork, and exceptional client service while offering opportunities to continue growing your career, we'd love to hear from you. Apply today!

Diversity, equity, and inclusion are core values at Grady Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.