Job Description

Who we are

Amici Pet Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time or Part-time
• Salary: $19.00 – $23.00 per hour

Are you passionate about animals and love delivering top-notch customer service? Amici Pet Hospital, a well-established and busy multi-doctor practice in the heart of Little Italy, is looking for an experienced Customer Care Representative to join our vibrant team! We pride ourselves on our compassionate care, dedicated teamwork, and the outstanding service that has earned us recognition in our community.

Why You Will Love it Here

• Team-first culture that’s supportive, fun, and big on growth
• Leadership that listens and invests in your development
• Mentorship, continuing education, and real career pathways
• Flexibility that supports real work–life balance
• A clinic culture that celebrates your unique awesomeness

What Our Veterinary Receptionists Bring

• A friendly, positive attitude and professional demeanor
• A genuine love for animals
• Strong communication skills and excellent telephone etiquette
• A dependable work ethic and strong attention to detail
• A team player who thrives in a collaborative environment
• At least one year of experience in the veterinary field (preferred)
• Prior knowledge of Cornerstone software (a plus!)

What You’ll Do

• Warmly welcoming clients and patients
• Answering and directing high-volume phone calls
• Checking patients in and out
• Updating client and patient records
• Processing payments accurately
• Performing general clerical duties to support our team

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

At Amici, we’re more than just a veterinary practice—we’re a community. If you’re committed to delivering outstanding care and service and want to grow with a passionate team, we’d love to hear from you. Apply today!

Diversity, equity, inclusion, and belonging are core values at Amici Pet Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.