Job Description

Who we are

Cedar River Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: $20.82 - $22.50/hour
• Schedule: Monday, Tuesday, Thursday, Friday. Rotating Saturdays.

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role That Brings the Fun Back to Veterinary Medicine?

Are you tired of hearing about work-life balance but never actually experiencing it? Looking for a supportive team that encourages you to be your authentic self while doing meaningful work every day? If so, Cedar River Animal Hospital may be exactly what you’ve been searching for.

We’re looking for a full-time Veterinary Receptionist to join our front desk team! Our receptionists are the face of the hospital and play a critical role in supporting clients, patients, and the veterinary team by delivering exceptional customer service and helping our hospital run smoothly each day.

At Cedar River Animal Hospital, we believe that happy, supported employees are essential to outstanding patient care. We’re proud of our positive clinic culture, supportive environment, and commitment to helping our team members grow personally and professionally.

Why Our Veterinary Receptionists Love Working Here

• Positive and supportive clinic culture
• A team that encourages authenticity, growth, and collaboration
• Work-life balance that allows you to enjoy life outside the hospital
• Mentorship and support as you continue growing your career
• Opportunities to learn from experienced doctors and veterinary students
• Community involvement through local projects and fundraisers
• Fun perks like stocked snack rooms and birthday celebrations
• Meaningful work helping pets and the people who love them

What You’ll Do

• Manage multiple phone lines and support client communication
• Schedule appointments and coordinate front desk workflow
• Welcome and greet clients and patients warmly and professionally
• Process payments and maintain accurate records
• Help maintain a clean, organized, and comfortable reception area
• Support veterinarians and hospital staff to ensure efficient daily operations
• Provide exceptional customer service in person and over the phone
• Help create a positive experience for every client and patient visit

What Our Veterinary Receptionists Bring

• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Positive attitude and team-oriented mindset
• Compassion for patients, clients, and coworkers
• Dependability and professionalism
• Willingness to continue learning and growing professionally
• Passion for helping people and animals
• Ability to create a welcoming and supportive client experience

The Extras You’ll Actually Feel

• A team that genuinely values and appreciates one another
• Opportunities for mentorship, growth, and continued learning
• A positive environment where teamwork and compassion come first
• Community involvement opportunities that make a difference locally
• Real work-life balance supported by thoughtful scheduling
• A clinic culture focused on support, collaboration, and fun

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you want a veterinary practice that lights your fire instead of burning you out, apply today and discover what makes Cedar River Animal Hospital such a rewarding place to grow your veterinary career!

Diversity, equity, and inclusion are core values at Cedar River Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.