Job Description

Who we are

HomeTown Animal Hospital is looking for a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Tuesday through Friday | Four-day work week | No nights, on-call shifts, or holiday hours

Benefits Highlights

Financial Rewards that Grow with You: Competitive compensation, 401(k) matching, Roth retirement savings, flexible spending options, tuition support, and referral bonuses Wellness & Peace of Mind: Medical, dental, and vision insurance, supplemental coverage, paid parental leave, generous paid time off, and employee pet care benefits Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, and uniform allowance Lifestyle Perks You'll Appreciate: Four-day work week, six paid holidays, Employee Assistance Program, employee discounts, mentoring opportunities, and a fun, supportive team culture

Looking for a career where you can make a difference while working with people who genuinely enjoy coming to work?

HomeTown Animal Hospital is searching for a friendly, organized, and compassionate Veterinary Receptionist to join our front desk team. As the first and last person our clients interact with, you'll play a vital role in creating an exceptional experience for every pet owner who walks through our doors.

If you love helping people, adore animals, and enjoy working in a positive, team-oriented environment, this could be the perfect opportunity to start or continue your veterinary career.

Why Our Veterinary Receptionists Love It Here

• Enjoy a consistent Tuesday through Friday schedule with a four-day work week
• No nights, on-call shifts, or holiday hours
• Join a welcoming, family-friendly hospital culture
• Receive mentoring and support as you grow your veterinary career
• Celebrate birthdays, anniversaries, new babies, and other milestones with your teammates
• Enjoy occasional coffee runs, lunches, ice cream parties, and other team celebrations
• Work with people who believe teamwork, positivity, and compassion make every day better

What Our Veterinary Receptionists Do

• Welcome clients and patients with warmth and professionalism
• Manage multiple phone lines while providing exceptional customer service
• Schedule appointments efficiently and accurately
• Check patients in and out for appointments
• Process client payments and maintain accurate financial records
• Keep the reception and lobby areas clean, organized, and welcoming
• Communicate effectively with clients and the medical team
• Maintain accurate client and patient information within the practice management system
• Support the hospital with additional administrative responsibilities as needed

What Our Veterinary Receptionists Bring

• Previous customer service experience
• Veterinary reception experience is a plus but not required
• A genuine love of animals and the people who care for them
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• A positive attitude and collaborative mindset
• Compassion, empathy, and professionalism
• A willingness to learn and grow within the veterinary profession

The Extras You'll Actually Feel

At HomeTown Animal Hospital, we believe a great workplace is built on laughter, teamwork, kindness, and continuous learning. We support one another through busy days, celebrate life's milestones together, and create an environment where everyone feels valued. Whether we're grabbing coffee together, sharing lunch, celebrating birthdays, or helping one another through a challenging day, you'll quickly discover that we're more than coworkers—we're a team.

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) Matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral Bonus Program

Wellness Benefits

• Health insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal coverage, and employee, spouse, and dependent life insurance
• Up to three weeks of paid parental leave for eligible employees after one year of service
• Sick Time / Paid Time Off
• Free or discounted laboratory work for employee pets
• Pet discounts on services and products
• Pet food discount program

Professional Growth & Recognition

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Four-day work week
• Six paid holidays
• Employee Assistance Program
• Employee discount program
• Regular team celebrations and appreciation events
• Mentoring and career development opportunities
• Family-friendly work environment

Join Our Team

If you're looking for more than just a job and want to build a rewarding career with a team that truly enjoys making a difference for pets and their families, we'd love to meet you. Apply today and discover why HomeTown Animal Hospital is such a great place to grow your veterinary career.

Diversity, equity, inclusion, and belonging are core values at HomeTown Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.