Job Description

Who we are

Opelika Animal Hospital is Hiring a Lead Veterinary Receptionist!

Position Details

• Role: Lead Veterinary Receptionist with experience in the veterinary field
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Flexible weekly schedule with rotating weekend shifts

Opelika Animal Hospital is looking to add a Full-Time Lead Veterinary Receptionist to our incredible front desk team! If you’re someone who thrives in a fast-paced environment, loves connecting with clients, and enjoys being at the center of a collaborative, team-oriented practice, this could be the perfect fit for you. Experience working in a veterinary setting is required for this role.

Why Our Veterinary Receptionists Love Opelika Animal Hospital

At Opelika Animal Hospital, our front desk team is truly the heart of the practice. You’ll play a key role in creating a welcoming, supportive experience for both our clients and patients every single day.

We’re a busy walk-in clinic with a strong, close-knit team—many of whom have been with us for 20+ years. We work hard, support each other, and genuinely enjoy what we do. Think team-first environment with lots of energy, collaboration, and a shared love for animals.

• Team-first culture that’s supportive, fun, and big on growth
• Leadership that listens and invests in your development
• Mentorship, continuing education, and real career pathways

What Our Veterinary Receptionists Bring

• Previous veterinary reception experience required
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Positive, team-oriented attitude
• Reliability and professionalism in a fast-paced setting
• A love for teamwork, teaching, and being taught
• Commitment to compassionate medicine and a great client experience

What You’ll Do

• Greet clients and patients and provide exceptional customer service
• Answer phones and manage appointment flow in a walk-in setting
• Process payments and handle financial transactions
• Maintain accurate client and patient records (charting)
• Support doctors and the hospital manager as needed
• Help keep the front desk running smoothly and efficiently
• Communicate with warmth, clarity, and confidence

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re an experienced Veterinary Receptionist looking for a leadership opportunity in a supportive, team-focused environment, we’d love to meet you. Apply today!

Diversity, equity, and inclusion are core values at Opelika Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.