Job Description

Who we are

St. Francis Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Flexible four-day work week with no nights, weekends, or holidays Experience: Previous veterinary reception experience preferred

Benefits Highlights

Financial Rewards that Grow with You: A flexible approach to compensation that reflects your skill set and future performance, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account (full-time only), 529 Savings Plan, Tuition Support Program (full-time only), and Referral Bonus Program.

Wellness & Peace of Mind: Health insurance including medical, dental, and vision (full-time only), supplemental insurance options, paid parental leave, Sick Time / Paid Time Off, free or discounted lab work for employee pets, pet discounts on services and products, and a pet food discount program.

Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, and a uniform allowance.

Lifestyle Perks You’ll Appreciate: A flexible four-day work week, no nights, weekends, or holidays, six paid holidays (full-time only), an Employee Assistance Program, and an employee discount program.

Looking for a veterinary reception role where your ideas are welcomed, your judgment is trusted, and your personality is part of what makes the team better?

We’re building something special at St. Francis Animal Hospital, and this is your chance to be part of it. We’re looking for an experienced Veterinary Receptionist who brings creative ideas, strong critical-thinking skills, and a genuine desire to provide exceptional service. If you’ve been searching for a team where you can contribute, grow, and be yourself, St. Francis Animal Hospital may be exactly what you’ve been looking for.

Why You’ll Love It Here

• A well-established, two-doctor practice with a close-knit team.
• A four-day work week designed to support a healthy work-life balance.
• No nights, weekends, or holidays.
• Flexible scheduling that respects your life outside the hospital.
• A workplace that appreciates the unique personalities and skills each team member brings.
• Weekly and monthly meetings that encourage open communication and collaboration.
• A positive, supportive culture where teamwork and mutual respect matter.
• Opportunities to grow professionally while helping others grow, too.

What You’ll Do

• Welcome clients and patients with warmth, professionalism, and compassion.
• Answer incoming calls and provide clear, helpful, and courteous client service.
• Schedule appointments and help coordinate the hospital’s daily workflow.
• Assist clients during check-in and check-out.
• Process payments and maintain accurate client and patient information.
• Document client communication thoroughly and accurately.
• Communicate effectively with veterinarians, technicians, and other team members.
• Help clients navigate hospital services, recommendations, and general pet-care needs.
• Take ownership of assigned responsibilities and follow through to positive outcomes.
• Participate in team meetings and contribute ideas that improve communication, workflow, and client service.
• Support teammates wherever needed to help create an exceptional experience for pets and their people.

What You’ll Bring

• Previous veterinary reception experience is preferred.
• Excellent customer service and communication skills.
• Strong critical-thinking and problem-solving abilities.
• The confidence to take ownership of tasks and responsibilities.
• A positive, supportive approach to clients, patients, and teammates.
• The ability to stay organized and manage multiple priorities in a busy environment.
• A collaborative mindset and commitment to teamwork and mutual respect.
• A passion for pets and veterinary care.
• A willingness to share ideas and contribute to an open, communicative workplace.
• A desire to continue growing professionally while supporting the growth of others.

The Extras You’ll Actually Feel

At St. Francis Animal Hospital, your individuality is part of what makes the team stronger. We genuinely appreciate the different personalities, perspectives, and talents our team members bring to the practice, and we want you to feel comfortable contributing your ideas and showing up as yourself.

You’ll also enjoy a schedule that makes room for life outside of work. With flexible hours, a four-day work week, and no nights, weekends, or holidays, you can build a rewarding veterinary career without giving up the time that matters to you.

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral Bonus Program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Come join our team! If you’re ready to bring your experience, ideas, and passion for exceptional client service to a hospital where your contributions truly matter, we’d love to meet you. Join St. Francis Animal Hospital and help us make a meaningful difference in the lives of pets and their owners.

Diversity, equity, inclusion, and belonging are core values at St. Francis Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing unique perspectives and experiences that strengthen our team. That’s why we’re committed to a workplace culture where employees feel comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.