Job Description

Locations: Murfreesboro, Tennessee

Categories: Client Care

Req ID: 15256

Who we are

Veterinary Associates of Murfreesboro is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-time

Salary: Competitive and based on experience and skill set

Schedule: Four-day workweek with rotating Saturday shifts; no nights, on-call shifts, or holiday hours

Benefits Highlights

Financial Rewards that Grow with You: Flexible compensation based on your skill set and future performance, 401(k) matching, Roth retirement savings, tuition support, and referral bonuses

Wellness & Peace of Mind: Medical, dental, and vision coverage; supplemental insurance options; Sick Time / Paid Time Off; and valuable employee pet-care discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education support, cross-training, mentorship, and regular team collaboration

Lifestyle Perks You’ll Appreciate: Four-day workweeks, predictable scheduling, actual lunch breaks, six paid holidays, no nights or on-call shifts, and a workplace that values work-life balance

Are you looking for a veterinary practice that combines outstanding patient care, exceptional client service, and a schedule that leaves room for life outside of work? Veterinary Associates of Murfreesboro would love to meet you!

Veterinary Associates of Murfreesboro is a well-established practice committed to unparalleled patient care and exceptional customer service. We’re looking for a veterinary receptionist superstar to join our supportive, compassionate team and help create an outstanding experience for every client and pet who walks through our doors.

We believe we’re better together. That means supporting one another, communicating openly, sharing knowledge, and giving team members opportunities to cross-train and discover meaningful paths for professional growth. If you enjoy helping people, love animals, and want to work with a team that puts people first, this may be the place for you.

Why You’ll Love It Here

• Four-day workweeks that support a healthy work-life balance
• Predictable scheduling and regular lunch breaks
• No nights, on-call shifts, or holiday hours
• Supportive, compassionate team with a “better together” philosophy
• Cross-training opportunities that help you expand your skills
• Mentorship and support as you grow and advance your career
• Weekly and monthly meetings that encourage communication and collaboration
• A culture built on teamwork, mutual respect, and having some fun along the way

What You’ll Do

• Create a welcoming, professional experience for clients and their pets
• Communicate with clients in person and over the phone with compassion and professionalism
• Schedule and coordinate appointments accurately and efficiently
• Check clients and patients in and out of the hospital
• Process payments and support accurate client account management
• Maintain complete and accurate client and patient information
• Answer questions and help clients navigate their veterinary care experience
• Communicate effectively with veterinarians, technicians, and fellow support team members
• Help maintain an organized, clean, and welcoming reception area
• Participate in cross-training and professional development opportunities
• Take ownership of assigned tasks and follow through to achieve positive outcomes
• Contribute to a positive, collaborative hospital culture

What You’ll Bring

• A genuine commitment to exceptional customer service
• Strong verbal and written communication skills
• Professional, friendly, and compassionate approach to client interactions
• Ability to stay organized and manage multiple priorities in a busy environment
• Positive, supportive, team-first attitude
• Confidence taking ownership of responsibilities
• Desire to grow professionally and encourage the growth of others
• Willingness to learn through mentoring, cross-training, and continuing education
• Ability to communicate openly and collaborate with teammates
• Passion for helping pets and the people who love them
• Ability to enjoy yourself at work—because if you’re not having a little fun, you might be doing it wrong

The Extras You’ll Actually Feel

• A four-day workweek that gives you more time outside the hospital
• Predictable schedules and actual lunch breaks
• Rotating Saturday shifts with no night or on-call responsibilities
• No holiday hours
• Mentorship and support from teammates and leadership
• Opportunities to cross-train and explore different areas of the hospital
• Regular team meetings designed to strengthen communication and collaboration
• A workplace where compassion, support, and mutual respect are part of the culture

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• Sick Time / Paid Time Off
• Free or discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Cross-training and mentorship opportunities

Lifestyle Benefits

• Six paid holidays
• Employee Assistance Program
• Employee discount program
• Four-day workweeks
• Predictable scheduling
• Regular lunch breaks
• No nights or on-call shifts

Join Our Team!

At Veterinary Associates of Murfreesboro, we know remarkable results happen when talented people support one another. We’re committed to providing outstanding care and service while creating a workplace where team members can learn, grow, collaborate, and enjoy coming to work.

Think you’re the veterinary receptionist we’re looking for? Don’t miss this opportunity to join an amazing team that puts people first. Apply today so we can meet you!

Diversity, equity, inclusion, and belonging are core values at Veterinary Associates of Murfreesboro and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to different ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees can be their authentic selves, feel a true sense of belonging, and are empowered to reach their highest potential.