Job Description

Who we are

Northland Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist / Client Care Specialist Status: Full-time Salary: Negotiable and based on experience Schedule: Monday - Friday - subject to change with needs of the clinic. (Full Time)

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role Where You Can Thrive Both Professionally and Personally?

Northland Animal Hospital is building something special, and we're looking for a Client Care Specialist who wants to be part of it. If you're passionate about helping pets and their people, enjoy working as part of a supportive team, and are looking for a veterinary career that allows you to maintain a healthy work-life balance, we'd love to meet you.

Our team values positivity, collaboration, professional growth, and having fun while providing exceptional care. If you're ready to bring your creativity, critical thinking skills, and commitment to excellence to a hospital that truly appreciates its people, this could be the opportunity you've been waiting for.

Why Our Veterinary Receptionists Love Northland Animal Hospital

• No nights or holiday hours
• Supportive, collaborative team culture
• Regular lunch breaks and a healthy work-life balance
• Opportunities for mentorship and career development
• Coffee runs, ice cream parties, and team meals from time to time
• A workplace that celebrates individuality, growth, and teamwork

What You’ll Do

• Welcome clients and patients with warmth and professionalism
• Provide exceptional customer service both in person and over the phone
• Schedule appointments and support efficient daily workflow
• Communicate clearly with clients and the veterinary team
• Assist with client education and hospital communications
• Maintain accurate records and support front desk operations
• Help create a positive, welcoming experience for every client and patient
• Support hospital efficiency through teamwork and collaboration

What Our Veterinary Receptionists Bring

• Passion for pets and veterinary medicine
• Excellent communication and customer service skills
• Positive attitude and team-oriented mindset
• Ability to multitask and stay organized in a busy environment
• Desire to continue learning and growing professionally
• Commitment to maintaining a supportive and respectful workplace culture
• Ability to contribute to a fun, collaborative, and patient-focused environment

The Extras You’ll Actually Feel

• A team that genuinely enjoys working together
• A workplace where professional growth is encouraged and supported
• Employee benefits that strengthen both body and mind
• Leadership that values work-life balance and employee well-being
• A clinic culture that celebrates your unique awesomeness

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you're the Client Care Specialist we've been looking for? We'd love to meet you. Apply today and discover what makes Northland Animal Hospital such a rewarding place to grow your career!

Diversity, equity, and inclusion are core values at Northland Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.