Job Description

Who we are

Barnstable Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Bilingual Veterinary Receptionist
• Status: Full-time
• Salary: $22 - $25 / hour
• Schedule: Monday, Tuesday, Thursday, Friday. One Saturday each month.
• Requirements: Bilingual and fluent in either Spanish or Portuguese

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program

We’re “that practice”—the one people want to work at. At Barnstable Animal Hospital, we’re proud of the care we provide and the culture we’ve built. If you’re looking for teamwork, respect, and a place where you can be your authentic self, keep reading.

We believe great staff deserve a healthy work-life balance, a supportive team, and a workplace where their voices truly matter. Barnstable Animal Hospital is looking for an experienced Veterinary Receptionist to join our fantastic team. We’re a collaborative, “better together” practice that values your ideas, respects your expertise, and genuinely enjoys working with one another. We take pride in creating an environment where you can thrive professionally and personally — because life outside the clinic matters too.

Why Our Veterinary Receptionists Love Working With Us

• Flexible scheduling with rotating nights and weekends, and no holiday hours. We are not open overnight but do offer evening appointments
• A supportive team that genuinely helps each other (no egos, no drama)
• A “better together” culture—wins are shared, and challenges aren’t faced alone
• A workplace where being yourself isn’t just allowed—it’s encouraged
• Leaders who listen, value your ideas, and appreciate your contributions

What You’ll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in/out and ensure accurate client and patient information
• Collect payments, process invoices, and review estimates with clients
• Maintain a clean, organized front desk and welcoming lobby environment
• Manage medical record requests, reminders, and basic administrative tasks

What Our Veterinary Receptionists Bring

• A positive attitude, reliability, and a genuine passion for veterinary medicine
• Professional, compassionate communication with clients and staff.
• Knowledge of basic appointment types
• Knowledge of preventative care and vaccines
• Ability to multitask
• Basic computer skills

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re ready for your next great role in vet med, apply today!

Diversity, equity, inclusion, and belonging are core values at Barnstable Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.