Job Description

Who we are

Memorial Veterinary Pet Care Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: M-F 7:30-6pm with 1 day off during the week and Sat 9-noon

Memorial Veterinary Pet Care Hospital is looking to add a full-time or part-time receptionist to our team! We are a multi-doctor practice that sees many species, big and small! We have a family atmosphere and share our love and desire to help the pets of Houston.

This position of CSR/Receptionist includes being the front line for our clients and patients and maintaining a smiling face! :) You would be taking phone calls, responding to emails, triaging patients' medical needs via scheduling appointments, or getting information to the doctor. Checking patients in and out and collecting payments are other important roles. The CSR team has a vital role in the care of our patients as well as providing outstanding customer service to our clients. Veterinary experience is preferred; however, we will train the right candidate!

We offer many employee benefits, including:

Financial Benefits:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits:

• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits:

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits:

• Six paid holidays
• Employee Assistance Program
• Employee discount program

Duties include:

• Greet clients and patients and manage check-ins and check-outs
• Answer multi-line phones, schedule appointments, and relay messages
• Process payments and maintain accurate client and patient records
• Communicate clearly with clients about services, policies, and basic care information
• Support daily clinic operations through organization, coordination, and front desk upkeep

Do you think you're the veterinary receptionist we've been dreaming of? Awesome! Come join our team and see the difference we can make in our people's and patients' lives! Apply Today!

Diversity, equity, and inclusion are core values at Memorial Veterinary Pet Care Hospital and VetCor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

What we offer