Job Description

Who we are

Northwood Oaks Veterinary Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist Status: Full-time Salary: $17.00–$21.00 per hour, based on experience Schedule: Monday-Saturday. 1-2 days off per week. Shifts are usually from 7:20 am - 4:30 pm or 5 pm. Or 8:30 am - 6:30 pm. Saturdays are 7:45 am - 2:30 pm

Looking for a Veterinary Receptionist Role Where You Can Make a Difference Every Day?

Northwood Oaks Veterinary Hospital is looking for a friendly, organized, and compassionate Veterinary Receptionist to join our growing team in Gainesville, FL. As the first point of contact for our clients and patients, you'll help create an exceptional experience while keeping our busy hospital running smoothly.

We're proud to provide outstanding veterinary medicine and exceptional client service, and we're looking for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about helping both people and pets. While this role is primarily front desk focused, you'll also have opportunities to support our medical team with basic exam room duties when needed.

Why Our Veterinary Receptionists Love Northwood Oaks Veterinary Hospital

• Supportive, collaborative, and team-oriented culture
• Busy, fast-paced practice where every day is different
• Opportunities to continue learning and expanding your veterinary knowledge
• Cross-training opportunities to build additional clinical skills
• Leadership that values teamwork, communication, and professional growth
• A workplace dedicated to providing exceptional care for pets and their families

What You'll Do

• Welcome clients and patients with warmth and professionalism
• Manage check-in, check-out, appointment scheduling, and a multi-line phone system
• Answer client questions regarding appointments, medications, and general pet care
• Process payments and maintain accurate client and patient records
• Coordinate patient flow with veterinarians and technicians
• Bring patients into exam rooms and obtain medical histories
• Record patient vital signs
• Assist veterinarians during routine examinations
• Safely restrain patients for examinations and sample collection
• Prepare vaccines, assist with laboratory work, and maintain clean, organized exam rooms

What Our Veterinary Receptionists Bring

• Minimum of 1–2 years of veterinary hospital experience
• Familiarity with veterinary terminology and common veterinary products
• Experience with veterinary software such as Avimark preferred
• Excellent customer service and communication skills
• Strong organizational, multitasking, and conflict-resolution abilities
• Ability to work efficiently in a fast-paced environment
• Ability to lift up to 40 pounds and stand for extended periods
• Positive attitude and commitment to exceptional client care

The Extras You'll Actually Feel

• A collaborative team that supports one another
• Opportunities to expand your skills beyond the front desk
• Leadership invested in your professional development
• A positive workplace where teamwork and compassion come first
• Meaningful work helping pets and the people who love them

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you're looking for a rewarding career where you can build lasting relationships with clients, support exceptional patient care, and be part of a collaborative veterinary team, we'd love to hear from you. Apply today and discover why Northwood Oaks Veterinary Hospital is a great place to grow your career!

Diversity, equity, and inclusion are core values at Northwood Oaks Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.