Job Description
Veterinary Receptionist (full time)
Hospital: Syler Veterinary Clinic, Athens, TX
Join a Practice that Emphasizes Passionate Care, Teamwork, and a Welcoming Atmosphere!
Syler Veterinary Clinic is excited to add a Veterinary Receptionist to join our fun-loving, team-oriented practice where flexibility, collaboration and high-quality medicine go hand in hand. We are a solo-doctor, small animal hospital. Our team is happy-go-lucky, supportive and always ready to help each other out. We believe in work-life balance, flexibility, and teamwork!
As a Veterinary Receptionist, your duties will include:
- Providing top-notch customer service
- Cross-training to assist in the clinic as needed
- Identifying and working compassionately with clients in various emotional states
- Answering and triaging high-volume phone calls
- Scheduling appointments and procedures
- Checking in clients and monitoring flow from check-in to discharge
- Confirming appointments and handling client callbacks
- Managing medical record requests between hospitals and specialty practices
- Processing payment transactions
- Relaying information between clients and doctors, technicians, or management
- Keeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed)
- Using Windows-based computer systems and practice management software
- Performing other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient care
Qualifications
- Experience: Prior experience as a Veterinary Receptionist is preferred but not required; we are willing to train the right candidate.
- Skills: Strong diagnostic, technical, and communication abilities.
- Mindset: A positive attitude, attention to detail, and a passion for patient care.
- Physical Ability: Able to lift up to 50 lbs and work on your feet for extended periods.
Compensation & Benefits
- Hourly pay: $14.50 – $17.00 (based on experience)
- 401(k) with match
- Health insurance
- Paid time off
- Flexible scheduling
