Job Description

Who we are

East Lansing Veterinary Clinic is Hiring a Veterinary Receptionist!

Position Details

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: 4-day work week

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program

Do you enjoy helping people and their pets in a fast-paced, compassionate environment? We’re looking for a friendly, organized, and detail-oriented Veterinary Receptionist to join our team. As the first point of contact, you’ll play a key role in creating a welcoming experience for our clients while keeping our front desk running smoothly. Why Our Veterinary Receptionists Love Working Here

• A supportive, team-oriented environment where your role truly matters
• Opportunities to grow your skills and learn the veterinary field
• A positive workplace focused on collaboration and respect
• The chance to make a meaningful impact for pets and their families every day

What You’ll Do

• Greet clients and pets warmly, creating a positive first impression
• Answer multi-line phones, schedule appointments, and manage daily workflow
• Accurately update and maintain client and patient records
• Process payments and handle transactions with accuracy and integrity
• Assist with administrative duties including filing, scanning, and stocking supplies
• Keep the reception area clean, organized, and welcoming

What Our Veterinary Receptionists Bring

• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• A calm, professional approach in emotional or high-pressure situations
• Excellent attention to detail and reliability
• Comfort working around animals of all sizes and temperaments
• Previous veterinary or medical office experience preferred

The Extras You’ll Actually Feel

• A welcoming team that supports you day-to-day
• A role where your organization and people skills make a real difference
• Opportunities to learn and grow within the veterinary field

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re ready to be part of a team where your skills, compassion, and professionalism are truly valued, we’d love to meet you. Apply today and take the next step in your veterinary career!

Diversity, equity, and inclusion are core values at East Lansing Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.