Job Description

Who we are

DuPont Veterinary Center is looking for a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist (Client Service Representative) Status: Full-time Salary: $16.66–$20.00 per hour Schedule: Monday–Saturday, 7:00 a.m.–6:30 p.m. (Four 10-hour shifts)

Benefits Highlights

Financial Rewards that Grow with You: Competitive hourly pay, 401(k) matching, Roth retirement savings, tuition support, flexible spending options, and referral bonuses Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage, supplemental insurance options, generous paid time off, paid parental leave, and employee pet discounts Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, continuing education allowance, professional development opportunities, and uniform allowance Lifestyle Perks You'll Appreciate: Four-day work weeks, no nights, on-call shifts, or holiday hours, six paid holidays, and an Employee Assistance Program

Looking for a veterinary reception role where exceptional client service, teamwork, and work-life balance all come together?

At DuPont Veterinary Center, we believe outstanding patient care begins with an exceptional team. We're searching for a full-time Veterinary Receptionist who enjoys building relationships with clients, thrives in a fast-paced environment, and wants to be part of a supportive workplace where people genuinely enjoy coming to work.

Our hospital is committed to providing compassionate veterinary care while creating a positive experience for every client who walks through our doors. Just as importantly, we're committed to supporting our team with predictable scheduling, meaningful career development, and a culture where everyone is encouraged to learn, grow, and have fun along the way.

Why Our Veterinary Receptionists Love It Here

• Four-day work weeks that support work-life balance
• No nights, on-call responsibilities, or holiday shifts
• Predictable scheduling and real lunch breaks
• A welcoming, collaborative team that enjoys working together
• Leadership that supports professional growth and continuous learning
• Fun team events, quarterly celebrations, coffee runs, and occasional meals together
• A workplace where your contributions are recognized and appreciated

What Our Veterinary Receptionists Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer phones and manage a busy appointment schedule efficiently
• Schedule appointments and coordinate daily hospital flow
• Check patients in and out while maintaining accurate client and patient records
• Process invoices and collect payments
• Communicate clearly with veterinarians, technicians, and fellow team members
• Educate clients on preventive care, hospital services, and next steps
• Deliver exceptional customer service during every client interaction
• Help create a positive, welcoming experience throughout the hospital

What Our Veterinary Receptionists Bring

• Previous veterinary reception or customer service experience preferred
• Outstanding communication and interpersonal skills
• Strong organizational and time management abilities
• Confidence taking ownership of responsibilities and following through
• Compassion and empathy for clients, patients, and teammates
• A collaborative, positive attitude with a willingness to help wherever needed
• The ability to multitask and remain calm in a busy environment
• A desire to continue learning and growing professionally
• A great sense of humor and an appreciation for a supportive team culture

The Extras You'll Actually Feel

At DuPont Veterinary Center, you'll find more than just a job—you'll become part of a team that genuinely enjoys working together. We celebrate successes, support one another through challenges, and believe that a positive workplace makes a difference for our employees, our clients, and our patients. Whether it's mentorship, career development, or simply sharing a laugh during the day, you'll find a team that's invested in your success.

Benefits You Can't Beat

Financial Benefits

• Competitive hourly compensation of $16.66–$20.00
• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) Matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time)
• 529 Savings Plan
• Tuition Support Program (full-time)
• Referral Bonus Program

Wellness Benefits

• Medical, dental, and vision insurance (full-time)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal coverage, and employee, spouse, and dependent life insurance
• Up to three weeks of paid parental leave for eligible full-time employees after one year of service
• Sick Time / Paid Time Off
• Free or discounted laboratory work for employee pets
• Pet discounts on services and products
• Pet food discount program

Professional Growth & Recognition

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Four-day work weeks
• No nights, on-call shifts, or holiday hours
• Six paid holidays (full-time)
• Employee Assistance Program
• Employee discount program
• Team celebrations, coffee runs, and occasional meals together

Join Our Team

If you're looking for a veterinary reception career where your communication skills, compassion, and teamwork will truly make a difference, we'd love to meet you. Join a team that values your growth, supports your success, and believes work should be both meaningful and enjoyable. Apply today!

Diversity, equity, inclusion, and belonging are core values at DuPont Veterinary Center and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.