Job Description

Who we are

Penny Paws is looking for a Veterinary Receptionist.

Position Details

Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience. Schedule: 4 Day work week and rotating Saturdays

Benefits Highlights

Financial Rewards that Grow with You: Flexible compensation, 401(k) matching & Roth Retirement Savings Plan, Flexible Spending Account, 529 Savings Plan, Tuition Support Program, and referral bonus opportunities.

Wellness & Peace of Mind: Medical, dental, and vision insurance, supplemental insurance, paid parental leave, paid time off, pet discounts, free lab work for employee pets, and pet food discounts.

Professional Growth & Recognition: Professional development opportunities, continuing education allowance, uniform allowance, and quarterly team rewards.

Lifestyle Perks You’ll Appreciate: Six paid holidays, Employee Assistance Program, and an employee discount program.

Are you an animal lover with excellent customer service skills? Do you thrive in a fast-paced environment where no two days are the same? Penny Paws in DeSoto, Texas, is looking for a friendly, organized Veterinary Receptionist to be the welcoming face of our practice.

Why You'll Love It Here

At Penny Paws, you’ll work alongside a team of passionate animal lovers who are committed to creating a positive experience for pets and the people who care for them. This is a great opportunity to strengthen your veterinary and customer service skills while becoming an important part of a busy, supportive practice.

What You'll Do

• Greet and check in clients and their pets
• Answer and manage a multi-line phone system
• Schedule appointments and maintain accurate client and patient records
• Process payments and assist with front-office transactions
• Maintain a clean, organized, and welcoming reception area
• Support veterinarians and the veterinary team with administrative tasks
• Help create a positive and efficient experience for every client who visits or contacts the hospital

What You'll Bring

• A passion for animals and exceptional customer service
• Strong communication and organizational skills
• The ability to multitask and stay organized in a busy environment
• A compassionate, reliable, and detail-oriented approach
• Previous customer service experience
• Veterinary clinic, animal hospital, or animal care experience is preferred but not required
• Experience with scheduling software is a plus, but not required
• Availability to work weekends and holidays as needed

The Extras You'll Actually Feel

• A team of passionate veterinary professionals and animal lovers
• Hands-on experience in a veterinary practice
• Opportunities for professional growth and development
• A fast-paced environment where every day brings something new
• The opportunity to make a meaningful difference for pets and their families

Benefits You Can't Beat

Financial Benefits

• Flexible compensation
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (FT only)
• 529 Savings Plan
• Tuition Support Program (FT)
• Referral Bonus Program

Wellness Benefits

• Medical, dental, and vision insurance
• Supplemental insurance
• Paid Parental Leave
• Paid Time Off
• Pet discounts on services and products
• Free lab work for employee pets
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re passionate about pets, enjoy helping people, and are looking for a role where your organization and customer service skills can make a difference every day, we’d love to meet you. Apply today and see what your future at Penny Paws could look like!

Diversity, equity, and inclusion are core values at Penny Paws and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.