Job Description

Who we are

Horton Animal Hospital Discovery is Hiring a Veterinary Receptionist!

Position Details

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Three x 12-hour shifts

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program

We are building something special at Horton Animal Hospital Discovery, and this is your chance to be part of it! We're looking for an experienced client care specialist who brings creative ideas, critical thinking abilities, and a willingness to be the best. If this sounds like the team you’ve been looking for, but thought didn’t exist, then Horton Animal Hospital Discovery may be the place for you!Looking for a practice that will value your opinions, hear your ideas, and prioritize teamwork as a core value? Horton Animal Hospital Discovery believes in a 'better together' philosophy and appreciates the diversity that each team member brings to our practice. We are also encouraged and excited to hear that you are having a great life outside the hospital.

Why Our Veterinary Receptionists Love It Here

• Flexibility with scheduling to ensure a healthy work-life balance
• Employee benefits that strengthen both the body and the mind
• A clinic culture that celebrates your unique awesomeness!
• Occasional coffee runs, potlucks, and meals on us
• A fridge stocked with drinks and snacks – always
• Mentoring and support as you grow and advance your career – The more you know, the better off we all are!

What You’ll Do

• Answering a multiline phone system
• Greeting clients and patients when they enter and leave the hospital
• Scheduling and confirming appointments for general services and emergency services
• Cash handling/payment transactions
• Providing compassionate care and a home away from home for hospitalized pets
• Client communication, including placing outbound calls for follow-ups and reaching out to prospective clients

What Our Veterinary Receptionists Bring

• Able and willing to work weekends, nights, and holidays.
• Has at least 1 to 2 years of experience working in a small animal practice or kennel work.
• Comfortable working on your feet for the majority of your 8–12-hour shifts
• Physically able to lift up to 50 lb. unassisted.
• Strong communication and client service skills are a must. Often, considerable tact and diplomacy are required.
• Ability to work with clients and patients in a professional, friendly, hospitable manner.

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you are passionate about animal care and have the necessary qualifications, we would love to hear from you! Join our team of dedicated professionals committed to providing the highest-quality care for our animal patients.

Diversity, equity, inclusion, and belonging are core values at Horton Animal Hospital, Discovery, and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.