Carp Road Animal Hospital is currently welcoming a Client Care Coordinator to join our team. This is an exceptional full-time opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!
Create a warm and welcoming environment for our patients and pet parents
Ability to answer a multiline phone system and track and book appointments effectively
Placing outbound calls to pet parents for follow-up and future appointment bookings
Respond and manage email correspondence; clients, referring veterinarians & internal office messages
Admitting and discharging pet patients
Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
Scheduling appointments
Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
Previous veterinary assistant or customer service experience is an asset
What VCA Canada Offers
A caring culture of Wellness and Appreciation!
RRSP Employer 5 % Match Program – saving for your future just got easier!
Competitive wages and benefits!
Annual uniform allowance
Exceptional career development: there is room to grow here!
Employee Assistance Program
Referral Bonus Rewards
Opportunities to give back in your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!
Click “Apply Now”
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.
As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn.
https://bit.ly/vcaprivacy https://bit.ly/vcalegal
