Job Description

Who we are

Valley Veterinary Clinic is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-Time

Salary: Negotiable and based on experience

Schedule: About 36 hours per week, 4 shifts Monday through Friday, with Saturdays on an approximately 1-in-3 rotation

Experience: At least 1 year of veterinary clinic experience required

Benefits Highlights

Health & Wellness: Medical, dental, vision, and mental health coverage, plus supplemental insurance and paid sick time

Pet Perks: Free lab work for employee pets, plus discounts on services, products, and pet food

Professional Growth: Continuing education allowance, with paid days to attend courses and conferences

Workplace Extras: Uniform allowance

Love helping people as much as you love their pets?

Valley Veterinary Clinic is a small animal general practice in the vibrant, growing town of Carleton Place, and we’re looking for a full-time Veterinary Receptionist to join our team.

Our Veterinary Receptionists are the friendly faces our clients rely on. You’ll answer their questions, book their appointments, and greet them when they come in for care. Our ideal candidate has a passion not just for furry friends, but for helping the people who love them.

Why You’ll Love It Here

• A four-shift week. About 36 hours over 4 weekday shifts, with Saturdays only about one week in three.
• Learn from the medical team. As a Veterinary Receptionist here, you’ll work closely with our RVTs and veterinarians.
• Paid learning time. A continuing education allowance plus paid days to attend courses and conferences.
• A growing community. Be part of a small animal general practice in a vibrant, growing town.
• Real pet perks. Free lab work for your own pets, plus discounts on services, products, and food.

What You’ll Do

• Answer client phone calls, texts, and emails
• Schedule appointments and monitor the online booking system
• Check clients in and keep appointments flowing smoothly from check-in to checkout
• Dispense medications under the direct supervision of our RVTs and veterinarians
• Process cash payments and Scratchpay debit and credit transactions
• Counsel clients on payment options, including Scratchpay payment plans
• Provide advice to clients under the direct supervision of our RVTs and veterinarians
• Keep the reception area and exam rooms clean

What You’ll Bring

• At least 1 year of experience in a veterinary clinic
• Excellent phone, email, and in-person communication skills
• Comfort with online booking systems and payment processing
• Confidence discussing payment options with clients
• A passion for pets and for helping the people who love them
• Availability for Saturday shifts on an approximately 1-in-3 rotation
• Ability to stand or sit for extended periods

Benefits You Can’t Beat

Wellness Benefits

• Health insurance, including medical, dental, vision, and mental health coverage
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• Paid sick time
• Free lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Continuing education allowance, plus paid days to attend courses and conferences
• Uniform allowance

Join Our Team!

If you’re an experienced Veterinary Receptionist who loves helping pets and their people, we’d love to hear from you. Valley Veterinary Clinic can’t wait to welcome you to the team.

Apply today and join the team at Valley Veterinary Clinic!

Diversity, equity, and inclusion are core values of Valley Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.