Job Description

Who we are

Roaring Brook Veterinary Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Four-day workweeks, including Saturdays.

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role Where Teamwork, Growth, and Compassion Matter?

Roaring Brook Veterinary Hospital is searching for a friendly, organized, and compassionate Veterinary Receptionist to join our supportive and collaborative team! As the first point of contact for our clients and patients, our reception team plays a vital role in creating a welcoming and positive experience for every pet and family who walks through our doors.

At Roaring Brook Veterinary Hospital, we believe that providing exceptional patient care starts with supporting one another. We are committed to creating a fun, encouraging workplace where teamwork, camaraderie, and opportunities for professional growth are part of everyday life.

Why Our Veterinary Receptionists Love Working Here

• Supportive and collaborative team culture
• Opportunities for cross-training and continued learning
• Positive environment focused on teamwork and communication
• A workplace that encourages growth and skill development
• Meaningful work helping pets and their families every day
• Fun and compassionate clinic culture where your personality is valued

What You’ll Do

• Greet clients and patients with warmth, professionalism, and compassion
• Schedule appointments and manage daily front desk workflow
• Answer phone inquiries and support client communication
• Maintain accurate patient records and documentation
• Assist with daily administrative and reception responsibilities
• Help create a smooth, welcoming client experience from check-in through checkout
• Support hospital operations and collaborate with teammates to ensure efficiency
• Contribute to a positive and organized hospital environment

What Our Veterinary Receptionists Bring

• Strong communication and customer service skills
• Friendly, organized, and detail-oriented approach
• Ability to multitask in a fast-paced clinical environment
• Positive attitude and willingness to support teammates
• Compassion for patients, clients, and coworkers
• Desire to continue learning and growing professionally
• Dependability and professionalism
• Passion for veterinary medicine and helping others

The Extras You’ll Actually Feel

• A clinic culture where positivity and teamwork are truly valued
• Opportunities to learn new skills and grow professionally
• A team that genuinely supports and encourages one another
• Meaningful work making a difference in the lives of pets and people
• A fun, compassionate environment where you can bring your authentic self to work every day

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you may have what it takes? We can’t wait to meet you! Apply today and discover what makes Roaring Brook Veterinary Hospital such a rewarding place to grow your veterinary career.

Diversity, equity, and inclusion are core values at Roaring Brook Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.