Job Description

Who we are

Best Friends Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: 4 x ten-hour shifts, weekends and holidays required

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program

About Us

Best Friends Animal Hospital is seeking an experienced full-time Client Care Specialist to join our fast-paced and collaborative team. We are committed to providing exceptional care to our patients and outstanding service to their owners. In this role, you will be the first point of contact for our clients, delivering personalized, compassionate service while helping ensure smooth daily operations within the hospital.

Why Our Veterinary Receptionists Love Best Friends Animal Hospital

• Fun, supportive, and team-oriented work environment
• Opportunities for personal and professional growth
• Meaningful work helping pets and their families
• Fast-paced setting that keeps every day engaging
• Strong focus on teamwork and collaboration

What You’ll Do

• Serve as the first point of contact for clients in person and over the phone
• Schedule appointments and manage client communications
• Maintain accurate client accounts and medical records
• Admit and discharge patients efficiently and compassionately
• Provide personalized, high-quality customer service
• Support daily front desk operations in a fast-paced environment

What Our Veterinary Receptionists Bring

• Previous veterinary or client service experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a busy setting
• Positive attitude and passion for veterinary medicine
• Commitment to learning and professional growth
• Team-oriented mindset with a strong work ethic

The Extras You’ll Actually Feel

• Supportive leadership and team culture
• Opportunities for continued learning and development
• A workplace that values growth and advancement
• A positive environment where your contributions matter

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re passionate about client care and thrive in a fast-paced veterinary environment, we’d love to meet you—apply today and grow with us!

Diversity, equity, and inclusion are core values at Best Friends Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.