Job Description

Who we are

Berrien Veterinary Services is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist Status: Part-time (28–32 hours per week) Salary: Negotiable and based on experience Schedule: Three shifts per week (8:45 a.m.–6:00 p.m.), one Saturday per month (8:45 a.m.–12:00 p.m.), no major holidays

Looking for a Veterinary Receptionist Role Where You Can Make a Difference Every Day?

Berrien Veterinary Services is looking for an organized, compassionate, and customer-focused Veterinary Receptionist to join our dedicated team. As the first friendly face our clients and patients see, you'll play an essential role in creating a welcoming experience while helping our hospital run smoothly.

If you enjoy building relationships, thrive in a fast-paced environment, and love working with both people and pets, we'd love to meet you.

Why Our Veterinary Receptionists Love Berrien Veterinary Services

• Supportive, collaborative team environment
• Consistent part-time schedule with work-life balance
• No major holiday shifts
• Opportunity to make a meaningful impact on pets and their families
• A workplace that values teamwork, professionalism, and compassion
• Opportunities to continue learning and growing within veterinary medicine

What You'll Do

• Welcome clients and patients with warmth and professionalism
• Handle all front desk interactions with enthusiasm and exceptional customer service
• Schedule appointments and maintain an organized daily schedule
• Answer phones, emails, and client inquiries promptly and professionally
• Process payments and maintain accurate financial records
• Maintain accurate patient records within the practice management system
• Communicate treatment plans and follow-up instructions between clients and the veterinary team
• Manage client communications through web-based messaging platforms and email
• Help maintain an organized, efficient, and welcoming reception area

What Our Veterinary Receptionists Bring

• Previous veterinary receptionist or customer service experience preferred
• Knowledge of veterinary terminology, animal anatomy, and basic pet care practices
• Familiarity with medical record keeping
• Excellent communication and interpersonal skills
• Strong organizational skills with exceptional attention to detail
• Ability to multitask and remain calm in a fast-paced, high-volume environment
• Positive attitude and commitment to providing outstanding client service

The Extras You'll Actually Feel

• A team that genuinely supports one another
• Leadership that values your contributions
• Opportunities to continue developing your skills
• Meaningful relationships with clients, patients, and coworkers
• A positive workplace culture built on compassion, teamwork, and respect

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you're ready to join a welcoming, team-oriented hospital where your communication skills, organization, and compassion make a difference every day, we'd love to hear from you. Apply today and become part of the Berrien Veterinary Services team!

Diversity, equity, and inclusion are core values at Berrien Veterinary Services and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.