Job Description

Who we are

Winsted Animal Hospital is Hiring a Veterinary Receptionist!

Position DetailsRole: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Flexible weekly schedule with rotating Saturday shifts

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, professional development opportunities, and uniform allowance

Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist role where your organization, compassion, and customer service skills make a difference every day? We’d love to meet you.

Winsted Animal Hospital is looking for a friendly, dependable, and customer-focused Veterinary Receptionist to join our team. This is a great opportunity for someone who enjoys working with people, thrives in a busy environment, and wants to help pets and their families receive exceptional care.

Our reception team plays an essential role in every client’s experience. As the first voice clients hear on the phone and the first face they see when they arrive, you’ll help create a welcoming, organized, and supportive environment from check-in through checkout.

At Winsted Animal Hospital, we’re committed to providing compassionate veterinary care while building lasting relationships with our clients. If you’re a thoughtful communicator who enjoys keeping things running smoothly and helping others, you’ll fit right in.

Why Our Veterinary Receptionists Love It Here

• Collaborative and compassionate team dedicated to exceptional patient and client care
• A workplace where the reception team is respected and valued
• Supportive leadership that appreciates your contributions
• Opportunities for professional development and continued learning
• Meaningful work helping pets and the people who love them
• A positive environment built on communication, teamwork, and respect
• Opportunities to grow your skills and build a career in veterinary medicine

What Our Veterinary Receptionists Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer incoming calls and assist clients with questions and concerns
• Schedule appointments and help coordinate the hospital’s daily workflow
• Check clients and patients in and out efficiently
• Process payments and explain invoices and hospital policies
• Maintain accurate client and patient records
• Manage prescription refill requests and relay messages to the medical team
• Communicate appointment information and patient updates to the appropriate team members
• Help maintain a clean, organized, and welcoming reception area
• Collaborate with veterinarians, technicians, and support staff to provide an exceptional client experience
• Jump in to support teammates during busy periods

What Our Veterinary Receptionists Bring

• Previous veterinary reception, medical reception, or customer service experience is preferred
• Excellent communication and interpersonal skills
• Strong organization and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Confidence using computers and willingness to learn veterinary software
• Professional, dependable, and compassionate approach to client service
• Positive attitude and strong work ethic
• Team-first mindset and willingness to help wherever needed
• Genuine passion for helping pets and their families

The Extras You’ll Actually Feel

• A team that recognizes how important your role is to the hospital’s success
• Leaders who support your professional growth
• Opportunities to build meaningful relationships with clients and coworkers
• A workplace where your ideas and contributions are appreciated
• Meaningful work that improves the experience of pets and their families
• A supportive culture where teammates help one another succeed

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re looking for a Veterinary Receptionist position where you’ll feel supported, continue developing your skills, and help create an exceptional experience for pets and their families, we’d love to hear from you.

Apply today and discover why Winsted Animal Hospital is such a rewarding place to build your veterinary career.

Diversity, equity, inclusion, and belonging are core values at Winsted Animal Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.